Revenue Operations Manager - SMB

Talantir; Paris; On-site; EUR 70,000 - 95,000; Full time

Job summary

Alma is seeking a Revenue Operations Manager - SMB to lead complex projects with business impacts for the sales organization and the wider Revenue team. You will collaborate with SMB sales leaders in France and abroad and report to the Head of Revenue Operations.

You will require strong leadership, organizational skills, and a hands-on mindset to own the Sales stack and drive data-driven improvements across funnels, dashboards, and forecasts.

Qualifications

• Bachelor's degree in a related field.
• 3+ years in sales or operations at a tech scale-up.
• Experience with Salesforce and sales engagement tools like Gong or LinkedIn Sales Navigator.
• Strong analytical skills to help you make data-driven recommendations and decisions.
• Experience with Looker or deployment of AI agents through Dust or a similar tool is a plus.
• Fluent in both French and English (as it's our business language).

Responsibilities

• Improve the efficiency and focus of our revenue organization.
• Design solutions (process or tools) that support our sales operations and our sales reps in their day-to-day job and help them max out their impact.
• Lead the implementation of these solutions.
• Foster focus at every step of our funnels (e.g., leads assignment and scoring).
• Collaborate with other departments to ensure sales insights are well taken into account.
• Own the Sales stack and act as CRM product owner within the SMB sales team.
• Provide guidance on best practices for Salesforce, Gong, Aircall, Surfe.
• Improve performance monitoring and understanding of sales growth dynamics.
• Manage dashboards and revenue forecasts for leadership insights.
• Infuse data excellence by driving a data culture inside the sales teams.

Skills

Salesforce

Gong

LinkedIn Sales Navigator

Analytical skills

Agile methodologies

Looker

Education

Bachelor's degree

Tools

Salesforce

Gong

Looker

Job description

At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.

Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.

As the buy now pay later leader in France and active in 10 European countries, we’ve empowered over 21,000 merchants and 8 million consumers.

With 360+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe—and we’re just getting started.

Alma is the company for you if are looking for:

Collective intelligence is the driving force behind Alma: we are looking for open-minded, curious, and ambitious people who want to actively participate in this exponential growth.

To continue to deliver an optimal purchasing experience and absolute ease of use, all teams at Alma (Tech, Product, Sales, Operations, Data, Risk, Finance, Compliance, Legal, Marketing and People) will strengthen their members to maintain the highest standards of quality and trust while pushing these innovations at Alma’s pace.

About The Context

We are seeking a Revenue Operations Manager dedicated to SMB to lead complex projects with business impacts mainly for the sales organization but also the rest of the Revenue team: AM, Partnerships, Marketing, Ops, under the supervision of RevOps,

You will collaborate closely with SMB sales team leaders in France and abroad at Alma, and report to the Head of Revenue Operations. The Revenue Operations team’s goal is to define and execute the most important tools and strategies to grow Alma's revenue, to eliminate silos between departments while prioritizing efficiency and accountability among teams so that they excel in their core business.

As the Revenue Operations Manager - SMB, you will be the main point of contact between the sales leaders and the rest of the revenue team. You will require strong leadership skills, being an organizational wizard, and having a ‘doer’ mindset.

About The Mission

What you will do :

Improve the efficiency and focus of our revenue organizationDesign solutions (process or tools) that support our sales operations and our sales reps in their day-to-day job and help them max out their impact. Lead the implementation of these solutions. Foster focus at every step of our funnels (for instance leads assignment and scoring)Collaborate with other departments (within and outside of the sales organization) to ensure that sales insights and needs are well taken into accountOwn the Sales stackAct as the Salesforce/ Gong/ Aircall/ Surfe expert providing guidance and support on best practicesBe the CRM product owner within the SMB sales team ensuring a top-notch collaboration with CRM teamImprove performance monitoring and understanding of sales growth dynamicsManage dashboards and revenue forecasts so Revenue teams and leadership can easily understand business health and meet goalsInfuse data excellence by driving a data culture inside the sales teams, leveraging data to build unfair advantages

About You

Being Revenue Operations Manager SMB requires a wide skill set and a high level of energy:

Interpersonal skills: you know how to navigate in an organization and federate stakeholders to move your projects forward

Project management: you know how to structure your work and are not afraid to handle multiple topics at the same time

Impact-driven: you optimize your time at work and know how to prioritize your tasks and focus on what matters most

Doer mindset: you are not afraid of taking responsibility and getting your hands dirty

Problem-solving: you know how to breakdown challenges into smaller issues and make your way by proactively suggesting workarounds

Demanding and reliable: you do not compromise on the quality of your work, and you make it a point of honor to keep your commitments

Tech‑savvy: you are at ease with the tech industry or at least eager to discover this brilliant world!

Your Experience

You have a Bachelor's degreeAt least 3 years in sales or operations at a tech scale-up.Experience with Salesforce and sales engagement tools like Gong and/or LinkedIn Sales Navigator.Strong analytical skills to help you make data-driven recommendations and decisions.You are eager to learn and improve on making current processes more efficient.Excellent written and verbal communication skills, highly organized, and pay close attention to detailComfortable with agile methodologies (User Story definition /Backlog grooming /Sprint planning …)You are a strong team player, always looking for ways to contribute but also managing well independentlyExperience with Looker or deployment of AI agents through Dust or a similar tool is a plus.Fluent in both French and English (as it's our business language).

OUR VALUES

Raise the bar

Do the right thing

Test, Learn, Repeat

Make it happen

Lead with humility

DIVERSITY & INCLUSION

At Alma, we're committed to fostering an environment where diversity and inclusion are at the heart of our values. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome.

As an equal opportunities employer we make sure the application process and our workplace is for everyone