Retail Order Picker & Customer Service Associate

Michaels; Rambouillet; Presencial; EUR 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401(k) with employer match

Health, dental, and vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Flexible spending accounts

Telemedicine services

Descripción de la vacante

Michaels is seeking a store team member at CHI-HIGHLAND to assist customers, locate products, and provide solutions in a fast, friendly checkout environment.

You will participate in truck unloading, stocking, planograms, and merchandise recovery while supporting omnichannel processes like BOPIS and SFS. Cross-training in Custom Framing is included, with emphasis on customer service and adherence to SOPs.

Formación

• Retail or customer service experience preferred.
• Experience with cash handling and checkout processes is desirable.
• Cross training in Custom Framing selling and production is a plus.

Responsabilidades

• Assist customers in locating products and providing solutions.
• Operate cash register and ensure fast, friendly checkout.
• Promote Rewards program, enroll customers in Private Label Credit Card.
• Educate customers on VOC surveys and participate in feedback collection.
• Support Buy Online Pickup in Store and Ship From Store processes.
• Assist with truck unloading, stocking, and maintaining planograms.

Conocimientos

Retail experience

Customer service

Cash handling

Fra ming/Framing

Omni-channel basics

Stocking and shelving

Merchandising

Loss prevention

SISO/Inventory control

SOP compliance

Descripción del empleo

Michaels is seeking a store team member at CHI-HIGHLAND to assist customers, locate products, and provide solutions in a fast, friendly checkout environment.

You will participate in truck unloading, stocking, planograms, and merchandise recovery while supporting omnichannel processes like BOPIS and SFS. Cross-training in Custom Framing is included, with emphasis on customer service and adherence to SOPs.