Resort Support Specialist: Guest Service & Chalet Help

Alpine Elements; Morzine; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A seasonal resort company in Morzine is seeking a Resort Support team member to ensure smooth operations while providing excellent guest service. Key responsibilities include assisting guests with inquiries, supporting chalet operations, and maintaining a collaborative environment with resort staff. Ideal candidates are energetic, with strong customer service skills, a proactive approach, and relevant experience in hospitality or a related field. Competitive salary, accommodation, and training are provided.

Prestations

Full training and development

Uniform provided

Staff meals included

Accommodation assistance

Qualifications

• Relevant hospitality or customer-facing experience is desired.
• Experience handling guest queries is preferred.
• Housekeeping experience or willingness to learn is a plus.

Responsabilités

• Deliver excellent customer service to guests.
• Assist guests with their needs and provide timely support.
• Support chalet operations and housekeeping as needed.
• Conduct guest meetings and manage daily operations.

Connaissances

Customer service focus

Clear communication skills

Problem-solving skills

Ability to remain calm under pressure

Teamwork

Formation

Food Hygiene and Safety Level 2 certification

Full, clean driving licence

Description du poste

A seasonal resort company in Morzine is seeking a Resort Support team member to ensure smooth operations while providing excellent guest service. Key responsibilities include assisting guests with inquiries, supporting chalet operations, and maintaining a collaborative environment with resort staff. Ideal candidates are energetic, with strong customer service skills, a proactive approach, and relevant experience in hospitality or a related field. Competitive salary, accommodation, and training are provided.