Reservations Department

Travelive; France; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Career growth opportunities

Friendly working environment

International and diverse team

Job summary

Travelive seeks candidates for its Voula office in Athens in the Reservations Department. The role involves confirming travel services, coordinating transfers, and maintaining accurate service information, with emphasis on English communication and multilingual capabilities.

Ideal candidates hold a hospitality or travel degree and have 2–3 years of related experience. Proficiency in MS Office and reservations systems is expected, with a fast-paced, team-oriented environment.

Qualifications

• Bachelor's degree in hospitality, travel, tourism, or related field.
• 2-3 years of experience in a related role.
• Excellent English listening, written and verbal communication.
• Fluency in Greek, Italian, Spanish, Croatian, or French.
• Strong MS Office and computer skills.
• Experience with computer reservations systems (FORTHcrs, GDS, Olympic Air, Webhotelier).

Responsibilities

• Confirming hotel, air, ferry, rail, tour, transfer, and other travel services.
• Scheduling and ensuring the accuracy of transfer, travel, and tour services.
• Maintaining accurate and up-to-date information on all confirmed services.
• Liaising with sales staff and partners regarding the status of reservations.
• Ensuring that all requests are processed within specified time schedule.
• Negotiating rates and researching suitable travel products.
• Liaising with data and sales teams to resolve rate or service issues.
• Maintaining good relationships with partners and ensuring suppliers provide services in line with company guidelines.
• Overseeing client itineraries and documents and ensuring prompt delivery.
• Assisting with special projects and other duties as assigned by Management.

Skills

English communication

Multilingual abilities

Languages: Greek/Italian/Spanish/Croat

Education

Bachelor's degree in hospitality, Travel, Tourism, or related field

Tools

MS Office

FORTHcrs / GDS / Webhotelier</

Job description

Travelive is a collection of trusted destination management companies (DMCs) specializing in unique travel experiences tailored to individual clients. Our destination specialties include Greece, Italy, Switzerland, Austria, Croatia, Slovenia, Montenegro, Albania, France, Spain, Portugal, Morocco, Turkey, and Egypt.

Founded by a former advisor, Travelive was built around the challenges experienced by advisors selling the world.

With offices in the US and across destinations, our dedicated teams led by Country Managers offer the benefits of working with a US company while also providing in-depth local knowledge, support, and a complete solution from 4* to ultraluxe.

Travelive expertise includes custom FIT itineraries, group and multi-generational travel, country combinations, pre-and-post cruise, shore excursions, private yacht charters, and villas. Travelive planners are available for consultation with advisors and their clients. Itineraries are completed by our in-house concierge team and all guests have access to our 24/7 in-destination support.

We are looking to expand our team in our Voula office in Athens, Greece and are seeking candidates in our Reservations Department, with knowledge of Greek, Italian, Spanish, Croatian, or French language.

Applicants should be highly motivated individuals seeking a career path featuring exceptional opportunities for personal and professional growth.

Responsibilities Include:

• Confirming hotel, air, ferry, rail, tour, transfer, and other travel services
• Scheduling and ensuring the accuracy of transfer, travel, and tour services
• Maintaining accurate and up-to-date information on all confirmed services
• Liaising with sales staff and partners regarding the status of reservations
• Ensuring that all requests are processed within specified time schedule
• Negotiating rates and researching suitable travel products
• Liaising with the data and sales teams to resolve rate or service issues and handling account queries
• Maintaining good relationships with partners and ensuring suppliers provide services in line with company guidelines
• Overseeing client itineraries and documents and ensuring prompt delivery
• Assisting with special projects and other duties as assigned by Management

Qualified applicants should have:

• Bachelor's degree in hospitality, Travel, Tourism, or similar relevant field preferred
• 2-3 years of experience in a related position
• Exceptional listening, written and verbal communication skills in English is required.
• Fluency in an additional language (Greek, Italian, Spanish, Croatian, and/or French)
• Excellent command of MS office suite and strong computer skills
• Knowledge of computer reservations systems (i.e., FORTHcrs, GDS systems, Olympic Air platform, Webhotelier, etc.).

Additional Skills:

• Must be team oriented, extremely motivated, and able to work independently
• Ability to operate in a fast-paced environment and work under pressure
• Strong organizational skills and the ability to set priorities and meet deadlines

Travelive Offers:

• A unique opportunity to grow within one of the leading Destination Management Companies in the travel industry.
• Friendly and professional working environment.
• An international and diverse work atmosphere
• Continuous opportunities for career progression

Travelive seeks individuals interested in long term career and growth prospects and offers career and salary advancement opportunities.

Travelive is an equal opportunity employer.

• Star International Group Inc., Travelive
• Seller of Travel Registration License # ST39252