Remote Travel Concierge | Flexible Hours & Training

Elevationtravelpartners; Lyon; À distance; EUR 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Remote work environment

Flexible scheduling

Training and guidance

Opportunities for professional development

Supportive team environment

Résumé du poste

A travel company is seeking a Work-From-Home Travel Representative to assist clients throughout their travel journey, ensuring a smooth experience before, during, and after their trips. Responsibilities include communicating with clients via multiple platforms, helping with reservation needs, and providing information on travel requirements. The ideal candidate should have excellent communication skills, be organized, and preferably have customer service experience in hospitality or travel. This role offers a flexible and supportive remote work environment.

Qualifications

• Preferably has customer service experience in hospitality or travel.
• Organized and able to manage multiple requests efficiently.
• Able to quickly learn online systems and tools.

Responsabilités

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates and itinerary adjustments.
• Provide accurate information regarding travel requirements.
• Confirm travel details and follow up with clients.
• Address concerns professionally and resolve issues timely.

Connaissances

Excellent communication skills

Interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems

Interest in travel

Description du poste

A travel company is seeking a Work-From-Home Travel Representative to assist clients throughout their travel journey, ensuring a smooth experience before, during, and after their trips. Responsibilities include communicating with clients via multiple platforms, helping with reservation needs, and providing information on travel requirements. The ideal candidate should have excellent communication skills, be organized, and preferably have customer service experience in hospitality or travel. This role offers a flexible and supportive remote work environment.