Remote Travel Concierge

Elevationtravelpartners; Lyon; À distance; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Résumé du poste

A leading travel assistance company is seeking a Remote Guest Services Representative to support travelers throughout their journeys. This role involves responding to inquiries, assisting with booking updates, and providing clear communication about travel policies. The ideal candidate has a strong customer-service mindset and excellent communication skills. This is a 100% remote position offering flexible hours and growth opportunities within the organization.

Qualifications

• Strong customer-service mindset essential for assisting travelers.
• Excellent written and verbal communication skills required.
• Detail-oriented and dependable for managing travel inquiries.
• Ability to work independently in a remote setup.

Responsabilités

• Respond to traveler inquiries and provide support via various channels.
• Assist with booking updates and special requests.
• Communicate travel policies and trip preparation details.
• Monitor trips and confirm client arrangements.

Connaissances

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented

Adaptability to digital platforms

Description du poste

A leading travel assistance company is seeking a Remote Guest Services Representative to support travelers throughout their journeys. This role involves responding to inquiries, assisting with booking updates, and providing clear communication about travel policies. The ideal candidate has a strong customer-service mindset and excellent communication skills. This is a 100% remote position offering flexible hours and growth opportunities within the organization.