Remote RUN Project Manager – SaaS Customer Success

-; À distance; EUR 42 000 - 45 000; Plein temps

Résumé du poste

A leading Digital Asset Management firm is looking for a RUN Project Manager based in Paris or fully remote. The successful candidate will ensure customer satisfaction and manage client requests post-launch. Responsibilities include handling technical operations, coordinating with internal teams, and providing support. Strong project management skills and a bilingual English proficiency are essential. The position offers a gross annual salary of €42,000 to €45,000, plus benefits including meal vouchers.

Prestations

Meal vouchers

Employee committee benefits

Qualifications

• Minimum 2 to 5 years in project management, preferably in SaaS or B2B environments.
• Bilingual English or very strong professional English is required.

Responsabilités

• Manage and prioritize all RUN-phase client requests.
• Deliver Customer Success support services for RUN Premium clients.
• Provide functional and technical support for customers.

Connaissances

Project management

Client service

Analytical skills

Communication skills

Team collaboration

Outils

Jira

Zendesk

Description du poste

A leading Digital Asset Management firm is looking for a RUN Project Manager based in Paris or fully remote. The successful candidate will ensure customer satisfaction and manage client requests post-launch. Responsibilities include handling technical operations, coordinating with internal teams, and providing support. Strong project management skills and a bilingual English proficiency are essential. The position offers a gross annual salary of €42,000 to €45,000, plus benefits including meal vouchers.