Remote Product Adoption & Change Management Intern

AccorCorpo; Issy-les-Moulineaux; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Remote work several days per week

Work from home options

Job summary

Accor is seeking an Internship (6 months) in Issy-les-Moulineaux to support Product Adoption & Change Management. You will help roll out ACT across hotels worldwide, create engaging training content, and collaborate with cross-functional teams in an international environment.

The role offers hands-on experience in product launches, change management, and user adoption, with opportunities to lead impactful deliverables and grow skills in digital learning.

Qualifications

• Master's student, Business/Engineering/University
• Fluent English required; French a plus
• Excellent written and verbal communication skills
• Interest in Product Management, Change Management, Customer Success or Digital Transformation

Responsibilities

• Design engaging user enablement materials (e-learning, webinars, guides, FAQs)
• Support product launches and migrations across countries and brands
• Collect user feedback and identify adoption challenges
• Enhance training content and onboarding experiences
• Translate new features into clear user documentation with Product team
• Support webinars and internal communications campaigns
• Maintain an up-to-date knowledge base for hotels and teams
• Collaborate daily with Business, Product and Migration teams in an international setting

Skills

Product Management

Change Management

Customer Success

Digital Transformation

Excellent communication skills

Fluent English

French language skills

Content creation

PowerPoint

Rise 360

Video editing

Education

Master's student in Business/Engineering/University

Tools

PowerPoint

Rise 360

Video editing software

Job description

Accor is seeking an Internship (6 months) in Issy-les-Moulineaux to support Product Adoption & Change Management. You will help roll out ACT across hotels worldwide, create engaging training content, and collaborate with cross-functional teams in an international environment.

The role offers hands-on experience in product launches, change management, and user adoption, with opportunities to lead impactful deliverables and grow skills in digital learning.