Remote French CSR: Summer in Portugal

Cross Border Talents; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A remote working company is seeking a French Customer Service Representative to support Facebook users while working from Portugal. This role requires fluency in French and English and a strong sense of empathy. You will provide timely support and resolve users' issues, while enjoying the freedom to work from anywhere in Portugal. Competitive salaries are offered, with accommodation included for some remuneration options, making this a unique opportunity to work while exploring beautiful locations.

Prestations

Accommodation support

Remote-first culture

Qualifications

• Must be fluent in both French and English.
• Strong empathy and a passion for community well-being are essential.
• Analytical skills to identify trends and solutions are required.

Responsabilités

• Provide empathetic, accurate, and timely support to users.
• Monitor and resolve abuse reports and account issues.
• Stay updated on community standards to advocate for users.

Connaissances

Fluency in French and English

Excellent communication skills

Strong sense of empathy

Analytical mindset

Description du poste

A remote working company is seeking a French Customer Service Representative to support Facebook users while working from Portugal. This role requires fluency in French and English and a strong sense of empathy. You will provide timely support and resolve users' issues, while enjoying the freedom to work from anywhere in Portugal. Competitive salaries are offered, with accommodation included for some remuneration options, making this a unique opportunity to work while exploring beautiful locations.