Remote Field Service Engineer – EV Chargers (Ottawa)

ABB E-mobility B.V.; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading EV charging solutions provider seeks a Field Service Specialist to commission and repair EV chargers in Saint-Laurent. The ideal candidate will have a Bachelor's degree with at least 2 years of experience or a DEC with 5 years in Field Service. Responsibilities include extensive travel to customer locations, customer satisfaction advocacy, and collaboration with technical support teams. Familiarity with the EV charging industry is a plus, making this an exciting opportunity for those looking to impact the future of e-mobility.

Qualifications

• Bachelor degree and 2+ years experience or DEC and 5+ years in Field Service.
• Demonstrated success working in fast-paced environment, learning new ways of working, and technical proficiency in electrical, electronic, and mechanical troubleshooting.
• Track record of working autonomously, meeting deadlines, and triaging competing priorities.
• Knowledge of the EV charging industry is a plus.

Responsabilités

• Travels approximately 80% of each month to customer locations, including regular overnight stays depending on site location.
• Commission, configure, maintain, and repair complex EV charging equipment.
• On-site advocate for ABB E-mobility Services; striving to achieve the highest level of customer satisfaction.
• Creates technical documentation for learning library and completes support paperwork and reports in a timely manner.
• Collaborates with remote technical support teams, spare parts, and key account managers to identify best solutions.

Description du poste

A leading EV charging solutions provider seeks a Field Service Specialist to commission and repair EV chargers in Saint-Laurent. The ideal candidate will have a Bachelor's degree with at least 2 years of experience or a DEC with 5 years in Field Service. Responsibilities include extensive travel to customer locations, customer satisfaction advocacy, and collaboration with technical support teams. Familiarity with the EV charging industry is a plus, making this an exciting opportunity for those looking to impact the future of e-mobility.