Remote EMEA Customer Success Lead

Deel; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading payroll and HR platform is seeking a Client Relationship Manager to manage and grow client accounts. You will build genuine relationships, guide clients in utilizing the platform, and collaborate with various teams to drive growth. The ideal candidate is fluent in German and English, has experience in customer-facing roles, and excels in data analysis. This fully remote position offers competitive rewards and the chance to be part of a fast-paced, innovative company.

Prestations

Stock grant opportunities

Flexible remote work options

Additional benefits based on employment status

Qualifications

• 1-3+ years of experience in a customer-facing role.
• Ability to manage high volumes of customer requests.
• Solid track record of achievement in top-tier companies.

Responsabilités

• Manage up to 200 client accounts to foster relationships.
• Train clients on Deel processes and guide them in using the platform.
• Collaborate with Account Executives and onboarding managers.

Connaissances

Fluent in German

Fluent in English

Relationship building

Data analysis

Customer support

Description du poste

A leading payroll and HR platform is seeking a Client Relationship Manager to manage and grow client accounts. You will build genuine relationships, guide clients in utilizing the platform, and collaborate with various teams to drive growth. The ideal candidate is fluent in German and English, has experience in customer-facing roles, and excels in data analysis. This fully remote position offers competitive rewards and the chance to be part of a fast-paced, innovative company.