Remote Client Success Lead - Healthcare Trials

Medium; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading healthcare firm is seeking a Client Success Manager to enhance client relationships within the clinical trial space. In this remote role, you will manage a portfolio of accounts, ensuring high service levels and timely execution of commitments. The ideal candidate holds a Bachelor’s degree, has 3–7 years of relevant experience, and possesses outstanding communication and organizational skills. You'll work in a collaborative environment that values professional development and work-life balance, with a competitive compensation package.

Prestations

Opportunity to work remotely

Collaborative work environment

Access to cutting-edge tools

Professional development opportunities

Competitive compensation package

Flexible working hours

Qualifications

• 3–7 years of experience in Clinical Project Management or Clinical Research.
• Experience leading communication with external stakeholders.
• Familiarity with oncology trial processes and privacy regulations like HIPAA/GDPR is a plus.

Responsabilités

• Manage a portfolio of sponsor and client accounts.
• Drive responsiveness and service levels for sponsor requests.
• Translate sponsor goals into cross-functional delivery plans.

Connaissances

Outstanding communication skills

Strong organizational skills

Fluent English

Formation

Bachelor’s degree in life sciences or related field

Outils

CRM software

Reporting software

Description du poste

A leading healthcare firm is seeking a Client Success Manager to enhance client relationships within the clinical trial space. In this remote role, you will manage a portfolio of accounts, ensuring high service levels and timely execution of commitments. The ideal candidate holds a Bachelor’s degree, has 3–7 years of relevant experience, and possesses outstanding communication and organizational skills. You'll work in a collaborative environment that values professional development and work-life balance, with a competitive compensation package.