Remote Client Success Lead - Healthcare Trials

Jobgether; À distance; EUR 40 000 - 70 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Client Success Manager to enhance client relationships within clinical trials. This remote position requires at least 3 years of experience in project management or healthcare programs. You will manage client accounts, ensure exceptional service, and translate client needs into actionable plans. The ideal candidate will have outstanding communication skills, a bachelor’s degree, and familiarity with oncology trial processes. Enjoy flexible hours and a competitive compensation package.

Prestations

Competitive compensation package

Flexible working hours

Professional development opportunities

Access to cutting-edge tools

Collaborative work environment

Qualifications

• 3–7 years of experience in Clinical Project Management or Clinical Research.
• Ability to translate client needs into actionable plans.
• Familiarity with oncology trial processes and regulations like HIPAA/GDPR.

Responsabilités

• Manage a portfolio of sponsor and client accounts.
• Drive responsiveness and service levels for sponsor requests.
• Collaborate with Clinical Operations to enhance sponsor experience.

Connaissances

Communication skills

Organizational skills

Attention to detail

Stakeholder communication

Fluent English

Formation

Bachelor’s degree (life sciences preferred)

Outils

CRM software

Reporting software

Description du poste

A leading recruitment agency is seeking a Client Success Manager to enhance client relationships within clinical trials. This remote position requires at least 3 years of experience in project management or healthcare programs. You will manage client accounts, ensure exceptional service, and translate client needs into actionable plans. The ideal candidate will have outstanding communication skills, a bachelor’s degree, and familiarity with oncology trial processes. Enjoy flexible hours and a competitive compensation package.