Quality Manager, L'Oréal Augmented Beauty Operations

L'Oréal Groupe; Clichy; On-site; EUR 42,000 - 62,000; Full time

Job summary

L’Oréal is seeking a proactive Quality Engineer for its Augmented Beauty Operations in Clichy, France. You will secure end-to-end quality for breakthrough Augmented Beauty devices, from design to market.

You will drive risk analysis, supplier quality audits, and continuous improvement by analyzing feedback to optimize aftersales performance and ensure high standards of quality, service and cost effectiveness.

Qualifications

• Must have a Master’s degree in Engineering (Electronics, Mechatronics, or Industrial Quality).
• Experience in consumer electronics or similar industries is a strong plus.
• Ability to identify and mitigate risks throughout the product lifecycle.

Responsibilities

• Participate in product risk analysis with R&I and NPI teams.
• Audit and guide suppliers while validating final pre-shipment controls.
• Manage non-conformities and analyze customer feedback to optimize aftersales performance.

Skills

Risk management

Problem solving

Data-driven decisions

Stakeholder collaboration

Quality KPIs

Education

Master’s degree in Engineering (Electronics/Mechatronics/Industrial Quality)

Job description

As part of L’Oréal Beauty Tech program, many brands are demanding a new kind of products and services, in the form of Augmented Beauty Devices. To support the need, L’Oréal Augmented Beauty Operations (ABO) is missioned to improve Consumer and Customer Engagement, Experience and Performance through Personalized, Precision and Differentiated Performance Solutions at Scale with right level of Quality, Service, Sustainability and Cost. In Technology & Data, we are leveraging cloud-native platforms that are transforming the beauty industry and providing unparalleled customer experience. We’re creating seamlessly integrated, intuitive and engaging solutions built with cutting edge technology and powered by Internet of Things, Big Data and Augmented Reality. We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create the beauty that moves the world.

A Day in the Life

Based in our Clichy office, you will secure end-to-end quality for our breakthrough Augmented Beauty devices, from design to market.

• Quality by Design: Participate in product risk analysis with R&I and NPI teams.
• Supplier Quality: Audit and guide suppliers while validating final pre-shipment controls.
• Continuous Improvement: Manage non-conformities and analyze customer feedback to optimize aftersales performance.

We Are Looking For

A proactive professional with a Master’s degree in Engineering (Electronics, Mechatronics, or Industrial Quality).

• Industry Experience: Prior experience in consumer electronics, electronic devices, or similar industries is a strong plus.
• Risk Management: Ability to identify and mitigate risks throughout the product lifecycle.
• Problem Solving: Expertise in root-cause analysis and implementing corrective actions.
• Stakeholder Collaboration: Seamlessly connecting R&I, Sourcing, and Aftersales in French and English.
• Data-Driven Decision Making: Leveraging quality KPIs to guide agile actions.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’. Our daring Operations team of thousands of exceptional minds help create sustainable and inclusive beauty alongside our partners by crafting, innovating, sourcing, producing, and delivering millions of products that touch every corner of the globe.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.