Quality & KPI Analyst - Data-Driven, Cross-Team Impact

Cainiao Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global logistics provider in Paris is looking for a qualified candidate to ensure quality monitoring for both internal and external customers. The ideal candidate will work closely with the KA team and OPS teams, addressing issues related to network quality KPIs. Candidates should possess a Master's degree in logistics or a related field, and have strong analytical skills in KPI monitoring, deep dive analysis, and proficiency in Excel. Knowledge of SQL and multilingual abilities in French and English are advantageous.

Qualifications

• Requires a Master's degree in logistics or related field.
• Proficient in KPI monitoring and deep dive analysis.
• Strong skills in Excel; knowledge of SQL is a plus.

Responsabilités

• Ensure quality monitoring for internal and external customers.
• Assist the KA team with collaboration related to network quality KPIs.
• Collaborate with OPS teams to address daily issues and report root causes.

Connaissances

KPI monitoring

Deep dive analysis

Pack office (Excel)

SQL

Formation

Master degree in logistics / supply chain / lean management

Description du poste

A global logistics provider in Paris is looking for a qualified candidate to ensure quality monitoring for both internal and external customers. The ideal candidate will work closely with the KA team and OPS teams, addressing issues related to network quality KPIs. Candidates should possess a Master's degree in logistics or a related field, and have strong analytical skills in KPI monitoring, deep dive analysis, and proficiency in Excel. Knowledge of SQL and multilingual abilities in French and English are advantageous.