Programme Delivery Lead - Infra & Ops

Ingenico; Courbevoie; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Ingenico in France is seeking an experienced IT Project Manager to lead end-to-end Infra & Ops initiatives that secure and scale our global technology estate.

You will coordinate with IT&S stakeholders, manage vendor relationships, and ensure projects meet governance, budget, and timelines, while driving continuous delivery improvement across servers, storage, networking, cloud services and enterprise platforms.

Qualifications

• 5+ years in IT project management or infra delivery within enterprise environments.
• Proven ability to manage complex projects across multiple sites and teams.
• Strong governance, reporting, and stakeholder communication skills.

Responsabilités

• Manage end-to-end delivery of Infra & Ops projects, defining scope, goals, timelines and deliverables with stakeholders.
• Develop and maintain detailed project plans, RAID logs, and status reports.
• Ensure governance, change management, and compliance frameworks are followed.
• Coordinate with IT&S teams to meet requirements; oversee servers, storage, networking, cloud services, and enterprise platforms.
• Act as primary contact for stakeholders, manage vendors, contracts and service delivery.
• Identify risks and implement mitigation; track budgets and resource allocation.
• Ensure regulatory and security standards throughout delivery.
• Drive continuous improvement in project delivery and infrastructure operations.

Connaissances

IT project management

stakeholder management

risk management

vendor management

communication

Formation

Bachelor's degree in IT or related field

Outils

MS Project

Jira

Asana

Description du poste

Payments happen everywhere. In stores, online, and across countless daily interactions. Ingenico helps businesses accept payments securely and seamlessly around the world. With operations in more than 30 countries, 4,000+ experts and over 45 years of experience, Ingenico is a trusted global leader in payment acceptance.

Technology

Work on high-impact, large-scale payment systems used globally, where your engineering directly powers millions of transactions.

The Impact You'll Make

• Drive the end-to-end delivery of Infra & Ops projects that keep Ingenico's global technology estate secure, resilient, and running at scale.
• Act as the bridge between technical infrastructure teams and the central PMO, bringing transparent, standardised reporting to global leadership.
• Ensure infra & ops programmes are delivered on time, within scope, and in line with global governance standards.
• Build trusted relationships with strategic third-party suppliers, shaping how they deliver for Ingenico.

What You Will Do

• Manage end-to-end delivery of Infra & Ops projects, defining scope, goals, timelines, and deliverables in collaboration with stakeholders.
• Develop and maintain detailed project plans, RAID logs, and status reports.
• Ensure projects follow governance, change management, and compliance frameworks.
• Coordinate with the Infra & Ops team and wider IT&S stakeholders to ensure technical solutions meet requirements, overseeing implementation of servers, storage, networking, cloud services, and enterprise platforms.
• Act as the primary point of contact for project stakeholders across IT and business units, managing vendor relationships, contracts, and service delivery.
• Identify project risks and develop mitigation strategies, while tracking budgets, forecasts, and resource allocation.
• Ensure compliance with regulatory, security, and organisational standards throughout delivery.
• Drive continuous improvement in project delivery and infrastructure operations, contributing to IT strategy, roadmaps, and technology lifecycle planning.

What Helps You Succeed

• 5+ years in IT project management or infrastructure roles, with proven success delivering medium-to-large IT infrastructure projects in enterprise or multi-site environments.
• Strong understanding of IT infrastructure domains: networking (LAN/WAN, firewalls, VPNs), servers & storage (Windows/Linux, virtualization, SAN/NAS), cloud platforms (Azure, AWS, or GCP), identity & access management, and cybersecurity fundamentals.
• Strong knowledge of project management methodologies (Waterfall, Agile, PRINCE2, PMP) and hands‑on experience with tools such as MS Project, Jira, or Asana.
• Excellent stakeholder management and communication skills, with the ability to present complex technical issues to varied audiences and manage cross-functional technical teams.

LOCAL INSERTS

• Location: France, with a minimum of 3 days per week in the Ingenico office.
• Reports to the Head of Infrastructure & Operations; leads engagement with 3rd party strategic suppliers.
• Relevant certifications such as PRINCE2, PMP, Agile, ITIL Foundation, or Azure/AWS are a plus.
• Comfortable with regular travel; fluency in written and spoken English required.

At Ingenico, you join one global team shaping the future of payments with Trust, Innovation and Care.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn