Program Manager, Last Mile Retrofits (Ftc), Amzl Launch & Expansion

Amazon Uk Services Ltd. - A10; France; Remote; GBP 60,000 - 90,000; Full time

Job summary

Amazon UK is seeking a dynamic Program Manager to join the EU AMZL Launch and Expansion team, focusing on retrofit projects across France, Italy, Spain, Germany and the UK. The role drives infrastructure projects and network strategy to improve efficiency and customer experience in the region.

The position requires hands-on program management, strong ownership, and effective communication up to senior leadership, with a 12-month fixed-term contract.

Qualifications

• Bachelor's degree required.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL skills.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining program requirements and using data to determine improvements.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience defining and executing program requirements.

Responsibilities

• Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards.
• Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation.
• Collaborate with operations teams to set and raise performance standards at site level.
• Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success.
• Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives.

Skills

Cross-functional collaboration

Program management

Process automation

Requirements definition

Stakeholder management

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

We are seeking a dynamic and motivated Program Manager to join our EU AMZL Launch and Expansion team, focusing on retrofits projects across France, Italy, Spain, Germany and UK. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region. Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives. The role is for 12 months on a Fixed Term Contract basis.

Key job responsibilities

• Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards
• Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation
• Collaborate with operations teams to set and raise performance standards at site level
• Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success
• Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives

A day in the life

You will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.

About the team

At AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider.

BASIC QUALIFICATIONS

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules