Product Manager - Fulfillment (12-month contract)

Mirakl; Paris; Hybride; EUR 90 000 - 125 000; Plein temps

Résumé du poste

Mirakl is seeking a senior Fulfillment Product Manager to own the Order & Dropship pillar end-to-end, from roadmap to delivery. You’ll prioritize ruthlessly, groom a six‑month horizon, and align with Engineering, Sales, CS, and Marketing to bring new features to market.

Key initiatives include Dropship replatforming for strategic US accounts with Shipping Labels and SCAC Codes, plus the Delivery Experience roadmap—improving visibility, automation, and carrier rates across Mirakl’s network.

Qualifications

• 6–9 years in product management with full autonomy over roadmaps and backlogs.
• Proven track record in order management, e-commerce, or marketplaces.
• Experience in fulfillment, logistics, or dropship is a strong plus.
• Background in B2B SaaS is a plus.

Responsabilités

• Own the roadmap and backlog for the Order & Dropship pillar end-to-end: prioritize ruthlessly, groom one quarter ahead, and maintain a clear 6-month roadmap with a 12-month horizon.
• Lead the Dropship replatforming of strategic US accounts delivering key capabilities including Shipping Labels (paid feature) and SCAC Codes as foundational infrastructure for carrier tracking.
• Drive the Delivery Experience roadmap: automating workflows, improving shipment visibility, unlocking access to competitive carrier rates.
• Collaborate cross-functionally with Engineering, Sales, Customer Success, and Marketing to capture market signals, align on priorities, and bring new features to market.
• Actively contribute to Mirakl’s PM community by championing AI-powered methods and tools.

Connaissances

Prioritization

Product vision

AI in production

Stakeholder management

French & English

Outils

Jira

ProductBoard

AI Tools

Description du poste

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information: www.mirakl.com.

Mirakl in Numbers

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
• 350+ Mirakl Tech teams members mainly based in France

Our Values

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You’ll be part of our Fulfillment Product team. The current squad consists of 7 people based in Paris and Bordeaux. Together, you’ll be shaping and delivering the core fulfillment experience for Mirakl’s marketplace platform — from order routing to last-mile delivery innovation.

This role is a fixed-term position for 12 months (open to freelance), which requires to be based 4 days a week in our Paris or Bordeaux Office.

Your Impact

• Own the roadmap and backlog for the Order & Dropship pillar end-to-end: prioritize ruthlessly, groom one quarter ahead, and maintain a clear 6-month roadmap with a 12-month innovation horizon ;
• Lead the Dropship replatforming of strategic US accounts delivering key capabilities including Shipping Labels (paid feature) and SCAC Codes as foundational infrastructure for carrier tracking ;
• Drive the Delivery Experience roadmap : automating workflows, improving shipment visibility, unlocking access to competitive carrier rates, and delivering warehouse-level delivery promise features ;
• Collaborate cross-functionally with Engineering, Sales, Customer Success, and Marketing to capture market signals, align on priorities, and bring new features successfully to market ;

Actively contribute to Mirakl’s PM community by championing AI-powered methods and tools ;

What you’ll bring to the role

Experience

• 6–9 years of experience in product management, with full autonomy on roadmap, backlog, prioritization, and stakeholder management
• Proven track record in order management, e-commerce, or marketplace environments
• Experience in fulfillment, logistics, or dropship is a strong plus
• Background in B2B SaaS is a plus

Skills

• Ability to make tough prioritization calls and say no when needed
• Strong product vision with a genuine drive to innovate on your scope
• Hands‑on approach to AI: not just curious, but eager to ship AI-powered solutions in production
• Excellent communication skills to align diverse stakeholders across technical and business functions
• Fluency in French and English to operate effectively across global teams

Tech Stack

Experience with:

• Jira – sprint and backlog management
• ProductBoard – roadmap and prioritization
• AI Tools

Languages

• French: fluent
• English: fluent

Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

• TA Screen (45’) with Mathilde, Talent Acquisition Specialist
• Hiring Manager Interview (1h) with Melody, Group PM & Julien, Senior PM
• STAR Interview (1h) with Baptiste, Senior Engineering Manager & Quentin, Software Engineer

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.