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Twenty is seeking a product designer to lead design for the CRM app, marketing site, and shared design system. You will work closely with the product lead to shape the user experience across a funded SaaS product in a fast-moving open-source CRM context.
The role emphasizes systems thinking, strong Figma skills, and the ability to write precise specs for engineers, helping prevent UX regressions after releases. Paris-based, collaborative, design-forward environment.
The role covers product design for the CRM app, the marketing website, and the shared design system, working closely with the product lead who currently does all of it. A strong candidate has several years of design experience on a funded SaaS product, thinks in systems, and is deeply fluent in Figma. They also write clear specs for engineers and watch for UX regressions after features ship.
AI agents and workflows are part of the building blocks users configure in this product, so a designer here shapes how people set up and trust automated behavior. Tools can speed up mockups, variations and code handoff, which frees time for harder questions about structure and defaults. Judgment about what feels simple, how pieces fit together, and where to hold back still comes from the designer.
The work involves designing interfaces for AI agents and workflow builders inside an open-source CRM, which is hands-on practice with a fast-moving product area. To build that experience beforehand, try mapping out how an agent could be configured in a CRM, or study how tools like Notion and Cursor present AI features. Contributing a design improvement to the public project is another way to show real familiarity.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Open-source customer relationship management platform designed with modular building blocks for technical teams.