Parts Advisor

lounsburys; Dieppe; Presencial; EUR 40 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Wages

Group Benefit Plan

Pension Plan

Great work culture

Employee discounts on cars and parts

Resumo da oferta

Volkswagen Moncton is seeking an experienced Parts Advisor to deliver exceptional customer service at the parts counter and respond to inquiries by phone and email. You will help customers find parts, upsell where appropriate, and maintain accurate inventory levels in a collaborative team environment.

This role requires a high school diploma or equivalent, with college diploma preferred, and prior parts experience. Bilingual English/French is preferred.

Qualificações

• High school diploma or equivalent; college diploma preferred.
• Experience in a Parts role required.
• Bilingual in English and French preferred.
• Excellent listening and communications skills.
• Ability to perform repetitive heavy lifting up to 50lbs.

Responsabilidades

• Provide customer service at the Parts counter.
• Answer the phone and reply to emails from customers about parts.
• Up-sell or suggestive sell parts to customers based on needs.
• Maintain inventory control and proper stock levels.
• Perform physical inventory to ensure stock accuracy.

Conhecimentos

Customer service

Inventory control

Phone etiquette

Bilingual EN/FR

Team player

Formação académica

High school diploma

College diploma preferred

Descrição da oferta de emprego

The Opportunity

Volkswagen Moncton is looking for an experienced Parts Advisor.

We are seeking someone who is self-motivated and wants to deliver exceptional customer service to their customer. We value individuals who take pride in their work, show initiative, and want to be part of a cohesive team.

• Regular schedule: Monday to Friday: 8:00am to 5:00pm.
• Some flexibility will be required for 7:30am starts or 5:30pm finishes as needed.
• You will be required to work rotational Saturdays during the Spring and Fall tire season, from 9am to 1pm.

Why work with us:

• Competitive Wages
• Group Benefit Plan (as of first day)
• Pension Plan (after 6 months)
• Great work culture
• Fun and dynamic work environment
• Employee discounts on cars and furniture

Responsibilities

• Provide customer service at the Parts counter
• Answer the phone and reply to emails from customers inquiring about parts
• Up-sell or suggestive sell parts to customers based on their needs
• Maintain inventory control and proper stock levels
• Perform physical inventory to ensure all stock levels are accurate on the system

Qualifications

• High school diploma or equivalent. College diploma is preferred
• Previous experience in a Parts role is required
• Bilingual in English and French is preferred
• Excellent listening and communications skills
• Ability to perform repetitive heavy lifting (up to 50lbs)
• Able to perform basic calculations and mathematical figures
• Ability to work individually and as part of a team
• Has a general understanding of automotive systems and parts
• Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services

This role pays a combination of hourly wages and bonus. The total annual compensation is between $45,000 to $55,000.