Partnerships Manager - Travel (M/F/X)

Accor; Issy-les-Moulineaux; Hybrid; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Remote work options

Hackathons and training

Meal vouchers

Health insurance

Wellness facilities

Zusammenfassung

Accor Tech & Digital seeks a Partnerships Manager to build and manage a portfolio of travel partners for a dedicated region, enriching the ALL loyalty program and driving new revenue. You will report to the Travel Partnerships Director and work with Regional Heads, Finance, Marketing, Product & IT.

The role requires 5+ years in loyalty partnerships, knowledge of travel product economics, and strong English/French communication.

Qualifikationen

• Minimum 5 years of loyalty partnership management in Airlines, Rail, Mobility environments.
• Understanding of loyalty program economics in a B2C environment.
• Excellent written and verbal communication in English and French.

Aufgaben

• Identify, secure, and execute partnership opportunities with regional hubs.
• Analyze partnerships and define development strategy for the portfolio.
• Maintain relationships with partners to maximize potential and growth.
• Coordinate development and deployment of partnerships with stakeholders (regions, Product, Tech, Legal, etc.).
• Ensure contract commitments are respected (marketing, reporting, invoicing).
• Analyze project performance and share insights with stakeholders.
• Collaborate with Product, Tech, Data, Legal, Customer Care, Accounting, and Marketing on portfolio management.
• Support partner activation plans with regional hubs.

Kenntnisse

Loyalty partnerships

Travel product

English & French

International experience

Cross-functional collaboration

Ausbildung

Master’s degree

Jobbeschreibung

Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

As a Partnerships Manager at Accor, you will have the mission to build and maintain a portfolio of partners aiming at enriching our ALL loyalty program value proposition and drive new revenue generation.

You will directly report to Travel Partnerships Director, and work closely with each Regional Partnership Heads, Finance, Marketing, and Product & IT teams. This team currently manages a portfolio of airlines, rail, mobility and lifestyle partners globally.

Objective

Develop, manage, and coordinate a portfolio of travel partners for a dedicated region.

Your Mission

• Identifying, securing, and executing partnership opportunities in collaboration with regional hubs.
• Analyze existing partnerships and define the development and management strategy for your portfolio of partnerships, in collaboration with regional hubs, in order to achieve defined objectives and develop their potential.
• In collaboration with regional hubs, maintain relationships with our partners in order to maximize potential, discover new opportunities, and ensure long-term relationships.
• Coordinate the development and deployment of new partnerships with various stakeholders (regional hubs, Business Operations Manager, Product, Tech, Data, Legal, Customer Care, Accounting, etc.).
• Ensure that all commitments and conditions negotiated in contracts are respected (marketing commitments, reporting, invoicing, etc.).
• Analyze the performance of projects and partnerships, identify key success factors, and share lessons learned and knowledge with the various stakeholders.
• Work with the Product, Tech, Data, Legal, Customer Care, Accounting, and Marketing teams to develop and manage your portfolio.
• Work closely with regional hubs to support and monitor their growth and partnership activation plans.

Qualifications

• Minimum 5 years of relevant work experience of loyalty partnership management in Airlines, Rail, Mobility environments.
• Proven expertise in the field of travel product and services.
• Understanding of loyalty program economics in a B2C environment.
• An international experience is highly valued.
• Very strong written and verbal communication skills in both English and French with an innate attention to detail.
• Master’s degree in marketing, business, or relevant field of study.
• Possess an understanding of how to drive business and marketing with and through the partner ecosystem.
• Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action.
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business.
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible.
• Minimum 3 years in project management skills with experience gaining consensus and driving deliverables with individuals inside and outside the organization.

Additional Information

Accor Dares To Impact the world. Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. your career: We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. Specifically, at Accor Tech & Digital:Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib. Every Wednesday afternoon, dedicate your time to deep work and personal development. Work in a multicultural and English-speaking environment. Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.

Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.

Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.

Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”. €11 meal vouchers.

A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.

Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.

We encourage all applications, regardless of gender.