Partnerships and Account Manager

Lucis; Paris; Sur place; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Relocation support

Résumé du poste

Lucis is building the OS for human longevity and expanding its B2B distribution in France, the UK and beyond. You will own activation, retention and revenue from licences, collaborating with the Head of Sales & Partnerships to drive portfolio performance.

You will manage corporate and enterprise licence accounts, activation rates, renewals and upsell opportunities, reporting progress and expansion plans with data-driven discipline.

Qualifications

• 4 to 8 years in account, partner or key account management, on a portfolio you carried and were measured on.
• You have moved activation, adoption or utilisation yourself, and can show before/after impact.
• You run retention on numbers and can name saved and lost accounts.
• You have trained people to sell your product and enjoy that part.

Responsabilités

• Launch and activation: track code live, partner staff trained, launch communication shipped, monthly and quarterly reviews.
• Recurring book: manage corporate and enterprise licence accounts including adoption, activation, renewal and upsell.
• Partner productivity: set licence volume expectations and call out underperformance.
• Member onboarding: oversee onboarding path from licence granted to first report read with Product and Ops alignment.
• Retention: define and report GRR/NRR benchmarks for the portfolio.
• Proof: document reference cases to support future deals.

Connaissances

Account management

Partnerships

Renewal management

Data analysis

French-English bilingual

Description du poste

Making preventive health the default for every human in Europe

The mission

At Lucis, we believe healthcare should be preventive, not reactive. We're building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here.

The role

Lucis is building its B2B distribution (department stores, wellness retail, premium clubs and studios, pharmacy networks..) and corporate licence accounts in France, the UK and beyond. Signing them is one job. Making them produce is this one.

You report to the Head of Sales & Partnerships, who stays accountable for portfolio performance and co-leads the enterprise accounts with you.

Your primary number: licences bought, then licences used. How many were purchased, and how many became a member who booked, got drawn and read their report. The first is this year's revenue. The second is whether it renews.

What you could own

• Launch and activation: tracked code live, partner staff trained, launch communication shipped. Then a monthly review with every partner and account on licences bought and members activated, and a quarterly business review carrying a renewal and expansion plan.

• The recurring book: corporate and enterprise licence accounts plus embedded partners, on adoption, activation rate, renewal and upsell.

• Partner productivity: every partner carries a licence volume expectation and a date. You hold it, and you say out loud when a partner is not going to produce.

• Member onboarding: from licence granted to first report read. The drop-off points, the reminders, the friction. With Product and Ops, who own the in-product mechanics.

• Retention: no GRR or NRR baseline exists on this portfolio today. You define both, build them and report them.

• Proof: documented reference cases the next deal is sold on. Honest results only, and never a health ROI claim.

About you

You're passionate about the future of human health and want your work to help people stay healthy for longer. You move quickly from idea to execution, take full ownership of what you build, and work best with talented people who care as much as you do.

You thrive in fast-moving environments, learn by doing, and value feedback as a way to continuously improve. You use AI the way others use a calculator: naturally, to go faster and think bigger.

You’ll fit in well if

• You have 4 to 8 years in account, partner or key account management, on a portfolio you carried and were measured on, not one you serviced.

• You have moved activation, adoption or utilisation yourself, and can give the before, what you changed and the after. This is the core muscle of the job.

• You run retention on numbers, and you can name the account you saved and the one you lost.

• You have trained people you do not manage to sell your product, and you enjoy that part. The channel runs through a pharmacy counter, a store corner, a club front desk.

• You have told a partner, or their sponsor, that they were not producing, with the data in hand.

• You operate without an AE, an onboarding manager or a project manager behind you. Here there are none.

• French and English both operational, spoken and written. Most partners are French, part of the portfolio is in the UK, the team is international.

We might not be a fit if

• You need a clearly defined role with stable responsibilities.

• You prefer strategic advisory work over hands-on execution.

• You've only worked in large, well-established companies.

• You need perfect information before making decisions.

• You prioritise predictable 9-5 work over mission intensity.

• You're uncomfortable with frequent context-switching and urgent pivots.

The process

• Intro call (20 min): culture & role fit.

• Technical interview (30 min)

• At-home case study: hands-on project, delivery in 2 days.

• Deep dive and team chat, on-site (1.5 - 3 hours)

• Reference calls

How we work

We work together from our Paris hub. We're passionate about what we're building and believe the fastest way to create something exceptional is side by side. We're open to relocation support for the right individuals, and we welcome missionaries who travel to work with us in Paris on a regular basis.

• Rigor without ego: Audits, science, and code all deserve the same high bar.

• Radical ownership: feedback loops are short; everyone contributes to building the best version of Lucis.

• Velocity over perfection: We ship daily and prefer a good decision today over a perfect one next week.

At Lucis, AI isn't just our product, it's our engine. 100% of our teams are equipped with the best AI agents. You have carte blanche to explore and automate everything that can be, so you can focus exclusively on high-value work.