Partnership Auditor

Wakam; Paris; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading digital insurer in France is looking for a Partnership Auditor to join their Partnerships Control team. This role focuses on assessing and improving how partners manage delegated insurance activities while ensuring compliance with regulatory obligations. Candidates should have a postgraduate degree with 3–5 years of experience in audit or risk management, excellent analytical skills, and fluency in English. Opportunities for professional growth and a culture of continuous improvement are emphasized.

Prestations

True remote work flexibility

Flat hierarchical system

Monthly Free.day for personal growth

Lunch voucher with Swile card

Mission-driven company

Collaborative environment

Qualifications

• 3–5 years of successful experience in audit, control, or internal control, ideally in an insurance company.
• Good knowledge of insurance processes and associated risks.
• Fluency in English required; a third European language is advantageous.

Responsabilités

• Assess, challenge, and improve how partners manage delegated insurance activities.
• Organise controls in line with the annual control plan.
• Perform controls with partners, either on site or remotely.
• Lead the post-control phase: analyse documentation and identify issues.

Connaissances

Audit

Risk Management

Internal Control

Communication

Analytical Skills

Teamwork

Formation

Postgraduate / Master’s degree in audit, risk, internal control or insurance

Outils

Word

Excel

Data analysis tools

Description du poste

Wakam is a B2B2C digital insurer building white-label and embedded insurance solutions for 80+ partners across Europe. Active in 32 countries, we rely on a model where many key processes—underwriting, policy administration, claims and complaints management—are delegated to partners.

Because of this, control is a core activity at Wakam, not just a regulatory requirement. We go beyond standard frameworks to ensure that our partners deliver the best possible service to our policyholders and that Wakam is fully in control of the risks and compliance obligations associated with delegated activities.

🚀 About the Team

You will join the Partnerships Control team, which plays a critical role for:

• Ourpolicyholders, by ensuring that partners deliver reliable, high‑quality service.
• Ourregulators in France and across Europe, by demonstrating robust oversight of delegated activities.

The team controls all partners every year, combining:

• Continuous operational control
• Technical analysis
• Targeted testing and reviews

Controls cover internal practices and processes related to the distribution and management of insurance products, risk identification and assessment, and regulatory compliance (e.g. AM, IDD, GDPR).

You will report to the Partnership Control Manager and work closely with operational teams, Compliance, Legal, and external partners.

As a Partnership Auditor, your mission is to assess, challenge, and help improve how our partners manage delegated insurance activities. You will make sure they:

• Provide ahigh standard of serviceto our customers.
• Operate within arobust risk and compliance framework.
• Align withWakam’s expectations, procedures, and regulatory obligations.

You will be involved across the entire control cycle, from preparation to follow‑up.

Reporting to the Partnership Control Manager, you will:

Prepare and Organise Controls

• Organise controls in line with the annualcontrol plan.
• Lead thepreparation phase: contractual review, data and portfolio analysis, definition of control scope and objectives.
• Coordinateround-table meetings with internal stakeholders (Operations, Compliance, Legal, Claims, etc.) to collect risks, expectations, and feedback on the partner.

Conduct Controls (On-Site or Remote)

• Perform controls with partners, eitheron site or remotely.
• Assess thecontrol and compliance framework (AM, IDD, GDPR, etc.).
• Test thecustomer journeyend-to-end, from distribution to claims and complaints handling.
• Carry outsample reviews and quality checkson files, processes, and documentation.

Analyse, Recommend and Follow Up

• Lead thepost-control phase: analyse documentation and evidence collected during the control.
• Identifyissues, weaknesses, and risks (operational, compliance, conduct, reputation, financial).
• Draft clearfindings and recommendations, and define acorrective action plan with the partner.
• Monitor theimplementation and effectiveness of action plans and ensure the timely closure of issues.

Contribute to Methodology & Continuous Improvement

• Take an active part in theteam’s organisation and framework :
  • Write and update procedures and control methodologies.
  • Suggest improvements to thecontrol framework, tools, and templates.
  • Share best practices and help enhance ourgroup-wide oversight model.

🧠 What You Bring

• Apostgraduate / Master’s degree with a specialization inaudit, risk, internal control or insurance.
• 3–5 years of successful experience in audit, control, or internal control, ideally in aninsurance company, or in aconsulting / audit / control firm with insurance clients.
• Good knowledge ofinsurance processes (distribution, policy administration, claims, complaints) and associated risks.
• Strong command ofWord and Excel; familiarity with other tools (data analysis, dashboards) is a plus.
• Fluency in English is required; athird European language is a real advantage given our international footprint.
• You thrive indemanding, fast‑paced environments and know how to adapt quickly.
• You are recognised for yourrigour, autonomy, analytical and synthesis skills, andexcellent writing (clear, structured reports).
• You managepriorities and deadlines effectively, even when dealing with multiple partners and topics.
• You are comfortable interacting withinternal and external stakeholders, including challenging conversations with partners when needed.
• You enjoyteamwork and collaboration, and are motivated bycollective goals and impact.

At Wakam, we are progressively integrating AI and automation into our processes, including control and audit activities.

For this role, an appetite for AI and digital tools is a clear plus. You will have opportunities to:

• Use AI‑powered tools toprepare and structure documentation, analyse data, and draft reports.
• Contribute ideas on how todigitise and industrialise controls (monitoring, sampling, dashboards, risk mapping).

You don’t need to be an AI expert; what we value is your curiosity, openness to change, and willingness to learn.

We aim to keep the process transparent, engaging, and efficient. Here’s what to expect:

Interview with Talent Acquisition Partner

Technical interview with Chief Risk Officer

Wakam has an in-house recruitment team, which focuses on sourcing great candidates directly.Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, soplease do not contact our managers directly.

More About Us

Check out our website to learn about the11 cultural markers that make Wakam truly special! If you're adventurous, impact-driven, and ready to shape the future of insurance, we'd love to meet you!

• True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! ⛵

• Flat hierarchical system promoting direct impact and autonomy 🚀

• Monthly Free.day: dedicated time for personal growth and skills development 📚

• Lunch voucher with Swile card

• A meaningful company: we became a Mission-driven company in March 2021

• Work alongside passionate experts:who will share their knowledge and help you develop and grow in your career.

At Wakam, our "Free to Impact" culture is built on four essential pillars that shape everything we do :

• Foster transparent collaboration across our flat organizational structure

• Share knowledge freely in our highly collaborative environment

• Contribute to our collective intelligence through open dialogue

• Embrace our monthly Free.day for learning and skills sponsorship

• Think big and challenge conventional insurance norms

• Stay eager to learn and explore new possibilities

• Take initiative to transform the insurance industry

• Turn challenges into opportunities for innovation

• Constantly evolve our ways of working

• Focus on impact rather than hierarchy

• Drive results through clear objectives and autonomy

• Transform bold ideas into concrete solutions

At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.

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