Operations Supervisor – Lead Team & Service Excellence

FedEx; Lille; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Training to get you started

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Job summary

FedEx Express FR is seeking an Operations Supervisor to lead a team of operatives and drivers in a dynamic freight environment in Lille, France. The role focuses on motivating staff, achieving service levels, and communicating business goals across the shift.

The successful candidate will educate the team on targets, ensure safety and compliance, and drive operational excellence while delivering exceptional customer service.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and team’s time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.

Responsibilities

• Supervising a team of operatives and drivers.
• Making sure all team members are motivated and treated fairly and consistently.
• Planning and taking action to achieve service levels targets.
• Educating your team on business goals and service objectives.
• Making sure your team follows safe, secure and operationally compliant working practices during the shift.

Skills

Team leadership

Time management

Customer focus

Communication

Energetic attitude

Job description

FedEx Express FR is seeking an Operations Supervisor to lead a team of operatives and drivers in a dynamic freight environment in Lille, France. The role focuses on motivating staff, achieving service levels, and communicating business goals across the shift.

The successful candidate will educate the team on targets, ensure safety and compliance, and drive operational excellence while delivering exceptional customer service.