Operations Associate - Full Time (Seasonal Fixed Term) - Courchevel

ALO; Courchevel; Sur place; EUR 32 000 - 48 000; Plein temps

Résumé du poste

ALO is seeking an Operations Associate to join our store team in Courchevel. You will drive profitability and efficiency by partnering with the Operations & Visual Manager and Operations Lead to execute core store processes and improvements.

The role requires energy, reliability, and strong customer service to ensure guest satisfaction while maintaining stock accuracy and visual standards across the sales floor.

Qualifications

• Client-centric, sales & operational environment experience.
• Passion for customer service and delivering exceptional experiences.
• High energy, upbeat and enthusiastic.
• Self-motivated with a desire to achieve results.
• Empathy, integrity and building trusting relationships.
• Ability to lift up to 50 pounds.
• Stand and move for an entire shift.

Responsabilités

• Execute inventory management processes with focus on accuracy and reducing shrink.
• Investigate inventory issues and escalate gaps with GM.
• Support shipment, receiving, replenishment, and floor moves.
• Maintain visual standards on the sales floor.
• Collaborate on budgets, expenses, inventory control, and facilities.
• Uphold stockroom standards and safe work environment.
• Move dynamically on the floor to meet business needs.
• Support operations directives with the Manager and Lead.
• Assist in shipment processing and daily replenishment.
• Use metrics to drive business decisions.
• Resolve client needs quickly ensuring satisfaction.
• Communicate inventory needs to support goals.

Connaissances

Customer service

Sales focus

Team player

High energy

Self-motivated

Empathy & integrity

Lift 50 pounds

Retail floor mobility

Adaptable to shifts

Description du poste

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escacale process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed

Operations Associate Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Operations Associate Schedule

All employees’ availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

LI-JJ1

#li-onsite

For CA residents, Job Applicant Privacy PolicyHERE.