Onsite Helpdesk Field Engineer (Freelance / On-Demand / Fractional Consulting)

Safeguard Global; Nantes; Sur place; EUR 40 000 - 60 000; Temps partiel

Résumé du poste

An international consulting firm in Nantes is seeking an Onsite Helpdesk Field Engineer for freelance and on-demand support. The role involves providing technical assistance for IT infrastructure, performing hardware installations, and troubleshooting issues. Candidates should possess strong technical knowledge in networking and cabling, alongside good communication skills. Flexibility to respond to tickets as needed is essential. This role offers an opportunity for engineers looking for varied work hours based on client demand.

Qualifications

• Strong technical knowledge of hardware, networking, cabling, and data centre environments.
• Ability to work independently and follow instructions accurately.
• Good communication and documentation skills.

Responsabilités

• Provide on-site technical support for IT infrastructure as and when tickets are raised.
• Perform hardware installation, replacement, upgrades, and routine maintenance.
• Troubleshoot and resolve network, server, and hardware issues.

Connaissances

Strong technical knowledge of hardware

Networking

Cabling

Data centre environments

Good communication skills

Manual dexterity

Description du poste

About the job

Job Title: Onsite Helpdesk Field Engineer (Freelance / On-Demand / Fractional Consulting)

Roles & Responsibilities

• Provide on-site technical support for IT infrastructure as and when tickets are raised.
• Perform hardware installation, replacement, upgrades, and routine maintenance.
• Handle cabling tasks including installation, termination, labelling, and testing.
• Troubleshoot and resolve network, server, and hardware issues.
• Coordinate with remote support teams for diagnostics, guidance, and task execution.
• Support data centre operations such as patching, racking / stacking, and equipment configuration.

Skills & Qualifications

• Strong technical knowledge of hardware, networking, cabling, and data centre environments.
• Ability to work independently and follow instructions accurately.
• Good communication and documentation skills.
• Manual dexterity and attention to detail for precise technical and cabling tasks.
• Flexibility to work in various environments and availability to respond to tickets on an as‑needed basis.

Note: This is a freelance / on‑demand position, suitable for engineers who are available for a certain number of hours per month based on client‑reported ticket demands.