Ocean Export Agent Agent de Transit Maritime Export – Le Havre – HF

Expeditors; Le Havre; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A global logistics company located in Le Havre is seeking a full-time export coordinator. You will be responsible for processing export documents, coordinating shipments with clients, and communicating effectively with carriers. The ideal candidate has a minimum of Bac 2 in Logistics, strong interpersonal skills, and is fluent in English. Join us for career growth opportunities and a comprehensive benefits package.

Prestations

Paid Vacation and Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Qualifications

• At least 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
• Global logistics industry knowledge and understanding of ocean documentation process.

Responsabilités

• Receiving and processing export documents.
• Coordinating the collection and shipment of goods.
• Preparing and issuing transport documents.
• Ensuring timely processing and tracking of export shipments.
• Communicating effectively with clients and carriers.

Connaissances

Effective interpersonal skills

Good computer skills (e.g. MS Excel, MS Word)

Fluent in English

Strong listening and attention to detail

Excellent organizational skills

Team player

Pro‑active strong organizational skills

Formation

Minimum of a Bac 2 in Transport International Trade or Logistics

Description du poste

Job Description

• Receiving and processing export documents – prepare route process and monitor shipments.
• Coordinating the collection and shipment of goods with carriers and clients.
• Preparing and issuing transport documents.
• Ensuring timely processing and tracking of export shipments.
• Monitoring and updating records in the operational system.
• Communicating effectively with clients, the Expeditors network and carriers.
• Adhering to Expeditors standard KPIs.
• Understanding and complying with all relevant regulations, compliance standards and Expeditors specific procedures.
• Accurately invoicing customer files and ensuring timely dispatch of invoices.
• Providing complete documentation to the customs department.
• Requesting quotes from partner carriers and shipping companies.
• Creating competitive pricing offers for clients.

Qualifications

• At least 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
• College graduate or above – minimum of a Bac 2 in Transport International Trade or Logistics.
• Global logistics industry knowledge and understanding of ocean documentation process.
• Effective interpersonal skills – proven ability to listen, comprehend and communicate clearly and concisely to obtain positive results.
• Good computer skills (e.g. MS Excel, MS Word).
• Fluent in English.
• Strong listening and attention to detail.
• Excellent organizational skills.
• Team player.
• Pro‑active strong organizational skills.

Expectations & Job Execution

Exceptional Customer Service: Anticipates and meets customer needs proactively. Resolves issues swiftly, escalating when necessary. Builds strong relationships and ensures high satisfaction. Delivers quality work, upholds operational excellence and complies with company policies and regulations.

Reliability: Consistently meets deadlines, is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration: Willing to accomplish not only personal responsibilities without constant prodding and assists others to benefit the company and customers. Works harmoniously with superiors and colleagues.

Communication: Effectively listens and communicates (verbal and written) professionally. Provides relevant and timely information to co‑workers, customers and service providers. Answers calls, voicemails, emails and other communications according to Expeditors standards.

Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary.

Personal Growth and Development: Participates in training, completing at least 52 hours of relevant training per year and pursues professional development goals.

Timely and Accurate Shipment Processing: Ensures smooth, timely freight processing flow per Expeditors procedures.

Timely and Accurate Data Entry: Ensures accurate data entry into operational systems and monitors exception reports for quick resolution.

Timely and Accurate Billing and Accounting: Invoices customers accurately and on time, provisions service provider charges properly and follows credit approval processes.

Reporting Structure

Report to Ocean Export Lead Agent Supervisor and Manager.

Benefits

• Paid Vacation, Holiday, Sick Time (25 days of vacation, 12 days off, 26 days of work from home).
• Health Plan: Medical.
• Life Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.

Remote Work

No

Employment Type

Full‑time

Key Skills

Business Intelligence, Electro Mechanical, Bluetooth, Barista, Accident Investigation

Experience

Years

Vacancy

1