Night Audit (HF) Paris Marriott Champs Elysees Hotel

Marriott Hotels Resorts; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading global hospitality company in Paris is seeking a full-time role involving customer service and guest interactions. Responsibilities include processing payments, handling guest check-ins, and performing end-of-day activities. Candidates should have a high school diploma and ideally less than one year of related experience. This position emphasizes clear communication and maintaining professional standards, making it essential for those passionate about hospitality and guest service.

Qualifications

• Less than 1-year related work experience.
• No supervisory experience.

Responsabilités

• Complete end-of-day activities including posting charges to accounts.
• Process all payment types and adjustment vouchers.
• Welcome and acknowledge all guests according to company standards.

Connaissances

Collection

Customer Service

Communication

AC Maintenance

Formation

High school diploma or G.E.D. equivalent

Description du poste

Position Summary

Complete end-of-day activities including posting charges to accounts running night audit backup and roll the date. Process all payment types such as room charges cash checks debit or credit. Process adjustment vouchers paid-outs correction vouchers and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room / accommodation to guests without reservations based on availability. Operate telephone switchboard station process requests for wake-up calls and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check‑ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.

Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : Less than 1-year related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Key Skills

• Collection
• Customer Service
• C
• Communication
• Dcom
• AC Maintenance

Employment Type : Full-Time

Experience : years

Vacancy : 1