National Veterinary Referral Experience Lead

AniCura; Lyon; On-site; EUR 50,000 - 75,000; Full time

Job summary

A leading veterinary care provider in Lyon is seeking a Referral Manager to enhance the national referral experience for veterinarians. The successful candidate will implement and optimize referral processes, manage relationships with clinics, and drive improvement in referral volume and satisfaction. This role requires a strong background in healthcare, excellent communication skills, and a passion for animal care. Join us to make a meaningful impact on veterinary services.

Qualifications

• Proven experience in a relevant operational role.
• Passion for pets and animal care.
• Strong affinity with veterinary medicine.
• Comfortable managing and influencing others.

Responsibilities

• Implement referral processes and optimize workflows.
• Communicate and report to referring veterinarians.
• Grow the network of referring clinics.
• Collaborate with marketing to boost visibility.

Skills

Experience in healthcare/hospitals/Veterinarian

Relationship-building

Strong communication skills

Results-driven

Job description

A leading veterinary care provider in Lyon is seeking a Referral Manager to enhance the national referral experience for veterinarians. The successful candidate will implement and optimize referral processes, manage relationships with clinics, and drive improvement in referral volume and satisfaction. This role requires a strong background in healthcare, excellent communication skills, and a passion for animal care. Join us to make a meaningful impact on veterinary services.