Multinational Service Expert - France - QBE Insurance

QBE Insurance; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A global insurance company is seeking a Multinational Servicing Expert in Paris. This full-time role involves managing multinational insurance programmes, collaborating with various stakeholders, and ensuring compliance with regulations. Ideal candidates should have experience in multinational insurance, strong analytical skills, and be fluent in English. The company promotes a diverse and inclusive workplace with flexible working options.

Prestations

Wellbeing initiatives

Flexible working arrangements

Responsabilités

• Collaborate with underwriters to manage multinational insurance programmes.
• Liaise with internal teams for seamless programme delivery.
• Coordinate with stakeholders to maintain programme visibility.
• Manage programme documentation and local underwriting input.
• Provide insights on local costs to assist pricing.
• Oversee payments and collections to maintain cash position.
• Monitor programme performance and identify improvements.

Connaissances

Experience in servicing Multinational insurance Programmes

Understanding of regulatory and legal aspects of insurance

Collaborative mindset and communication skills

Organizational skills and ability to manage time

Curiosity and analytical thinking

Fluent in English

Description du poste

Overview

Time Type : Full time

Worker Type : Employee

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries. The opportunity is to join as a Multinational Servicing Expert (MSE). This is a full-time, permanent position based in Paris.

This is more than just process work - it's your chance to be the face of our business, working directly with brokers and top-tier clients. You\'ll be part of something fresh, exciting, and full of potential, with support and encouragement to grow your career in a collaborative environment where anything is possible.

Your New Role

As a Multinational Servicing Executive, you\'ll be the single point of contact for our clients within your defined geographic region, coordinating multinational insurance programmes through their full lifecycle - from quote and bind to policy admin and cashflow management.

You\'ll report to the Multinational Service Manager based in Chelmsford, UK and collaborate with a wide range of stakeholders including our internal global network team, underwriters, external partners, brokers, and clients. You\'ll also work closely with Producing Underwriting teams on both new business pitches and renewals, providing regular updates and solving problems as they arise.

Responsibilities

• Collaborate with Producing Office Underwriters to implement and manage complex, compliant multinational insurance programmes.
• Liaise with internal teams such as Credit Control and Global Network Managers to ensure seamless programme delivery.
• Coordinate and communicate with Servicing Offices, brokers, and other stakeholders to maintain programme visibility and alignment.
• Prepare and manage programme documentation, including new and renewal information, mid-term changes, and local underwriting input.
• Provide Underwriters with detailed insights on local servicing costs, taxes, tariffs, and retentions to support accurate pricing.
• Issue clear and accurate instructions to Servicing Offices and manage local policy schedules and reinsurance cession slips.
• Oversee local payments and central collections to maintain a healthy cash position.
• Use appropriate tools to calculate and allocate taxes accurately across premium distributions.
• Monitor and analyse the performance of multinational programmes, identifying areas for improvement.
• Support continuous improvement initiatives, including peer reviews, audits, and mentoring colleagues as a subject matter expert.

About You

This is a dynamic, exciting role that offers daily variety and the chance to deepen your knowledge of Multinational Insurance. If you\'re a team player with a desire to learn and grow who builds relationships easily, this is the role for you.

Skills you\'ll need :

• Experience in servicing Multinational insurance Programmes from working within General Insurance
• Great understanding of the regulatory and legal aspects of territorial insurance covers and best practice methodologies
• A collaborative mindset with clear and thoughtful communication skills - both written and verbal - and the confidence to ask questions and interpret information effectively
• A naturally organised approach, with the ability to manage your time, prioritise tasks, and stay focused when juggling multiple pieces of work
• A curious and analytical way of thinking, with great attention to detail and the ability to work through challenges using insight and initiative
• Fluent in English

At QBE, we are dedicated to creating an inclusive environment for all employees. Our positions are open to individuals with disabilities, and we actively promote inclusion and diversity in our workplace.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that\'s why we have created At My Best. It\'s our connection, our way of showing we have your back. We understand that one size doesn\'t fit all and that priorities can change depending on your life stage. That\'s why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It\'s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We\'re an international insurer building momentum toward realising our vision of becoming the most consistent and innovative risk partner. We can never predict what\'s around the corner, but at QBE we\'re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive; we have adopted flexible working across the company and welcome this conversation. For more information see our Careers Page.

Accessibility

Here at QBE, we promote an accessible workplace for all, including accommodations to support candidates during the recruitment process. If you require any accommodations, please notify our Talent Acquisition team.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.