Manager, Pre-Sales & Solution Engineering

United States Digital Space LLC; Paris; Sur place; EUR 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Pioneer Innovation

Ownership from Day 1: RSUs and refresh

Parental leave policy (24 weeks)

Unlimited PTO and flexible hybrid work

Learning framework and mentorship

Well-being: counseling and wellness

Annual Impact Days for volunteering

Inclusion Think Tank and InclusionDays

Value-Driven Impact: Our core values

Résumé du poste

United States Digital Space LLC is seeking a Value Engineering Manager to lead a team of Value Engineers. You will drive end‑to‑end customer value journeys, land and expand accounts, and renewals while partnering with GTM leadership to realize significant value using our Process Intelligence Platform.

You will translate strategic objectives into high‑impact use cases, evangelize value across prospects and customers, and serve as an executive sponsor across the portfolio.

Qualifications

• Demonstrate business domain expertise in Finance or Supply Chain and transformation work.
• Show deep understanding of C-Suite challenges and value roadmapping.
• Guide IT teams through the Process Intelligence journey and dashboards.
• Plan and manage project scope, timelines, and cross‑partner coordination.
• Experience communicating results to executives and stakeholders.
• Apply value selling methodology along the customer journey from discovery to PoV.
• Identify and prioritize use cases; drive value realization and renewals.
• Qualify VE engagements, perform discovery, and champion value selling.

Responsabilités

• Identify and frame value for prospects/customers.
• Own end-to-end customer value journey: landing, expansion, adoption, renewal.
• Translate objectives into high‑impact use cases and evangelize value.
• Communicate value opportunities and roadmap to executives with sales leadership.
• Serve as executive sponsor across the customer portfolio; enable transformation.
• Lead value journey across portfolio; deploy features and growth programs.
• Ensure customer success and architect improvement measures; drive change.
• Direct VE, services, and ecosystem resources through the journey.
• Host QBRs/EBRs to report results and realized value to senior management.

Connaissances

Domain expertise

Industry expertise

Product expertise

Project management

Executive stakeholder management

Value selling methodology

Value realization

Sales & commercial acumen

Description du poste

The Team:

The the company Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Pre-Sales & Solution Engineering Manager (Value Engineering Manager), you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

The Value Engineering Manager will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the the company GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using the company Process Intelligence Platform. You are a trusted advisor to the the company Executive Team, supporting their engagements with strategic customers and senior stakeholders.

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

• Identify & Frame Value For Prospects/Customers
• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact the company use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and the company executives
• Serve as an executive sponsor across the customer portfolio and solidify the company as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the the company Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within the company’ Value Engineering organisation
• Direct the company Value Engineering, Services and Ecosystem resources through the the company Customer Value Journey, creating durable value for our customers
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead the company Talent

• Recruit the next-generation of the company Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship
• Lead by example and consistently demonstrate the the company Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate the company resources to deliver on company sales, renewals, value, and adoption targets
• Communicate success and risks proactively within the organization

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated the company Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their the company Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the the company Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the the company value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of the company Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with the company
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills:

Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization.

What the company can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

the company makes processes work — for people, companies, and the planet. Powered by process mining and AI, the the company Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. the company is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the the company Process Intelligence Platform by watching this video.

the company Inclusion Statement:

At the company, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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