Luxury CRO & Experience Optimisation Specialist

Jellyfish Group; Paris; Hybride; EUR 38 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discretionary annual bonus

Remote up to 60% of days

Flexible working hours

Paid family leave support

Résumé du poste

Jellyfish Group in Paris is seeking a CRO/Experience Optimisation specialist to lead data-driven campaigns for a luxury client. You will drive experiments, map journeys, and deliver insights that shape multi-channel strategies. The role includes mentoring juniors and collaborating across teams, with a hybrid Paris-based setup.

The ideal candidate has 2+ years in CRO/experience optimisation, strong analytics, and fluency in French and English. A discretionary bonus and flexible hours are offered.

Qualifications

• Fluency in French and professional-level English.
• Over 2 years of end-to-end experience in experience optimisation or CRO.
• Ability to analyze user behaviour and map customer journeys, ideally within luxury/beauty/fashion brands.
• Proficiency in web, app and product analytics combined with qualitative research tools.
• Analytical and strategic mindset, able to translate data into actionable findings and roadmaps.
• Love to develop relationships with clients and add value to their business.
• Collaborate with the right people to evaluate options and solve problems.

Responsabilités

• Lead client meetings with a key luxury account to translate their business needs into strategic optimisation roadmaps.
• Be the subject matter expert in CRO, experience optimisation, measurement, and marketing analytics across the client's brands.
• Execute full-lifecycle user journey audits, research, experimentation, and cross-channel activation campaigns.
• Define custom reporting and data-mapping requirements with cross-functional collaboration.
• Provide mentorship and escalation support for junior team members.

Description du poste

Jellyfish Group in Paris is seeking a CRO/Experience Optimisation specialist to lead data-driven campaigns for a luxury client. You will drive experiments, map journeys, and deliver insights that shape multi-channel strategies. The role includes mentoring juniors and collaborating across teams, with a hybrid Paris-based setup.

The ideal candidate has 2+ years in CRO/experience optimisation, strong analytics, and fluency in French and English. A discretionary bonus and flexible hours are offered.