Live Project Coordinator (W/M/NB) – The Crew Franchise

Ubisoft; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading video game company in Lyon is seeking a Live Project Coordinator to ensure smooth execution of live operations and maintain high service quality for players. The role involves managing the In-Game News calendar, tracking bugs, and liaising with internal teams. Candidates should have a passion for the gaming industry and excellent communication skills. This position offers the opportunity to work within a diverse, multicultural environment.

Qualifications

• Fluent in English, strong communication skills.
• Passion for the video game industry, knowledge of GaaS/Live services.
• Ability to manage multiple topics simultaneously.

Responsabilités

• Manage the In-Game News calendar for the game.
• Track Live bugs with LiveQA teams.
• Plan and organize game maintenance operations.
• Act as a liaison with internal Ubisoft teams.
• Organize early-access testing phases with players.
• Monitor KPIs for quality and reliability.
• Handle operational project management tasks.

Connaissances

Fluent in English (spoken and written)

Strong communication skills

Knowledge of game production

Ability to manage multiple topics

Ability to work in a multicultural environment

Description du poste

Job Description

Reporting to the Live Associate Producer, who will support your skill development, you will be in charge of ensuring the smooth execution of Live operations and maintaining a high level of quality service for players, while taking community expectations into account.

Main responsibilities:

• Manage the In-Game News calendar and oversee their integration into the game
• Track Live bugs in collaboration with the LiveQA teams
• Plan and organize game maintenance operations
• Act as a liaison and ensure communication with various internal Ubisoft teams on all topics related to The Crew franchise
• Organize early-access testing phases with players, while adressing the needs and dependencies of the Production teams
• Monitor KPIs related to your scope and ensure the quality and reliability of these indicators
• Handle operational project management tasks (meeting organization, note-taking, reporting, JIRA follow-up, etc.) and provide regular updates to your manager

Qualifications

• Fluent in English (spoken and written), strong communication skills
• Passion for the video game industry, good knowledge of game production, particularly GaaS/Live services
• Ability to manage multiple topics simultaneously, handle complexity, and prioritize effectively
• Ability to work in a multicultural environment made up of diverse teams

Additional Information

Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.

Company Description

Play as a team, race for excellence, and get creative! At Ubisoft Ivory Tower, we’ve been driven by these values since 2007. Join us to work on our successful The Crew franchise as a Live Project Coordinator (M/F/NB).