Lead IT Technician

Ut Hospitality; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Ut Hospitality in Paris seeks a dynamic Lead IT Technician to manage a team and provide technical support. You'll lead five technicians, support clients, and drive improvement projects, all in a collaborative environment.

The ideal candidate should have a strong background in IT operations, especially Microsoft systems, and demonstrate leadership, initiative, and service-oriented qualities. Opportunities for training and career development come with this full-time role.

Qualifications

• Demonstrable experience in leading IT teams.
• Strong initiative and a service-oriented mindset.
• Ability to manage time effectively and prioritize tasks.

Responsabilités

• Lead a team of five IT technicians handling incidents.
• Provide technical support to clients remotely or on-site.
• Train junior technicians to develop their skills.
• Manage infrastructure upgrade projects.

Connaissances

Excellent knowledge of operating systems

Strong understanding of office software

Proficiency with Exchange and Office 365

Good knowledge of IT and network security

Management skills

Description du poste

# Lead IT Technician**Are you dynamic and passionate about IT ?** Are you looking for a position as a Lead IT Technician where you won’t just be a number, but will have real responsibilities ?**Look no further — you’ve found it !** Unlike large IT outsourcing companies, UT Hospitality is a human-sized SME of 40 employees, close to its clients, and committed to developing and empowering each of its team members. Join our Technical Department where, in a young and relaxed atmosphere, you’ll work in a rich technical environment (Exchange, Azure, Cloud, Virtualization...), in direct contact with clients, and in collaboration with our AdminSys, Network, and Technical Management teams.## Job description :* Lead and manage a team of five IT technicians handling day-to-day incidents* Provide technical support to users, remotely or on-site, for more complex cases* Monitor and organize the tracking of breakdowns and interventions for clients* Train and help junior technicians under your supervision develop their skills* Lead improvement projects for monitoring tools* Participate in R& ;D projects and the implementation of new technologies and solutions for our clients* Manage technical infrastructure upgrade projectsWhile degrees and professional background are important, we believe the best ambassador for this position is the candidate themselves. Drive, initiative, and a strong sense of service are key to successful integration and fulfillment within our teams.## Technical skills* Excellent knowledge of operating systems, mainly Microsoft (client and server) and some macOS* Strong understanding of office software suites* Proficiency with messaging solutions based on Exchange and Office 365* Good knowledge of IT and network security* Management skills including time management, prioritization, and reporting## Personal qualities* Lead by example* Team spirit and mentoring mindset* Service-oriented and communicative* Reliable and rigorous## Contract typeCDI## SalaryBased on experience + Performance bonuses