Last-Mile Operations Lead: Deliveries & Customer Experience

Cainiao; Mions; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A logistics and delivery company is seeking an Operations Manager to lead daily operations and enhance customer experience in Mions, France. The role focuses on optimizing delivery processes, managing a local team, and coordinating with Delivery Service Providers. Candidates should hold a Bachelor's degree in a relevant field, with at least 3 years of managerial experience in logistics. Fluency in French and English is mandatory, and strong leadership skills are essential. This is an excellent opportunity to make a significant impact in the logistics sector.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field is required.
• Minimum 3 years of experience in delivery operations, logistics, or supply chain management.
• Demonstrated success in managing daily operational workflows.

Responsabilités

• Manage and optimize daily delivery operations to ensure a seamless customer experience.
• Lead the delivery team, ensuring tasks are completed effectively.
• Translate strategic objectives into actionable daily plans.
• Maintain partnerships with Delivery Service Providers (DSPs).
• Implement solutions to improve efficiency and reduce costs.

Connaissances

Leadership and people management

Problem-solving abilities

Proficiency in delivery management systems

Data analysis skills

Fluency in French

Fluency in English

Formation

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration

Outils

Excel

Description du poste

A logistics and delivery company is seeking an Operations Manager to lead daily operations and enhance customer experience in Mions, France. The role focuses on optimizing delivery processes, managing a local team, and coordinating with Delivery Service Providers. Candidates should hold a Bachelor's degree in a relevant field, with at least 3 years of managerial experience in logistics. Fluency in French and English is mandatory, and strong leadership skills are essential. This is an excellent opportunity to make a significant impact in the logistics sector.