IT Operations Manager junior h/f

Airbus; Toulouse; Hybride; EUR 35 000 - 52 000; Plein temps

Résumé du poste

Airbus Defence and Space SAS in Toulouse is seeking an IT Operations Manager junior h/f to join the Digital Infrastructure team. You will coordinate IT operations, manage incidents, and align projects with business needs while bridging IT and stakeholders.

This role requires a BAC+5 Master in Computer Science and first professional experience in IT ops or project management, plus security clearance eligibility. Proficiency in English and French is expected.

Qualifications

• Master's degree in Computer Science, Information Systems Management, IT Engineering, or equivalent.
• First professional experience (internship/apprenticeship) in IT operations or project management.
• Security clearance or eligibility for clearance by French authorities.
• English professional proficiency; French fluent.

Responsabilités

• IT Operations Management: monitor SLAs, incidents, and production stability.
• Project Management: coordinate technical projects from planning to deployment with cross-functional teams.
• Service Improvement & Governance: identify bottlenecks, propose automation, and produce KPIs reports.
• Stakeholder Coordination: serve as a bridge between business users and IT teams.

Connaissances

IT infrastructure

ITIL processes

Automation

Monitoring

Formation

BAC+5 Master in Computer Science

Outils

Ansible

Jira

Description du poste

## IT Operations Manager junior h/fApply: Toulouse Area: Full time: Posted Today: JR10433941****Job Description:********Airbus Defence and Space** is looking for an IT Operations Manager junior h/f to join our team based in **Toulouse, France.****Do you want to contribute to a dynamic vision of infrastructure services? Do you aspire to work on international projects?Come and shape your career within the Digital department at Airbus Defence and Space.Digital department needs talented people who can make a real difference to how we support, enable and deliver a diverse range of technological solutions and services to our business partners and customers.**What does this mean for you?**You will join a team of 14 people within the Digital Infrastructure department in Toulouse (Palays site)You will be responsible for supporting the IT infrastructure that directly support the Space business (Satellite on-boarded software, satellite operations, ground segments).In this role, you will play a key part in ensuring the stability and evolution of our IT services. You will be responsible for coordinating operational activities and managing technical projects to ensure high service availability and alignment with business needs. You will act as a bridge between IT technical teams and Business stakeholders, ensuring that IT operations run smoothly and projects are delivered on time.This activity is manage using Agile methodology (Scrum and Kanban).**How we care for you:*** Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.* Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.* Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.* Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.**Your Challenges:**You will contribute to the following main activities: - IT Operations Management: Monitor service levels (SLAs), manage incident escalations, and ensure the stability of the production environment. - Project Management: Coordinate technical projects from planning to deployment, manage timelines, and ensure communication between cross-functional teams. - Service Improvement & Governance: Identify operational bottlenecks, propose automation or optimization workflows, and produce performance reports (KPIs). - Stakeholder Coordination: Act as a point of contact for business users and technical teams, ensuring requirements are understood and operational needs are met.**Your profile:**You hold a Master’s degree (BAC +5) in Computer Science, Information Systems Management, IT Engineering, or an equivalent field. You have a first professional experience (internship or apprenticeship) in IT operations or project management.**This position requires a security clearance or requires being eligible for clearance by the French authorities.****You have the following knowledge and skills**: - Technical skills: Strong understanding of IT infrastructure (Servers, Networks, Cloud) and ITIL processes. Familiarity with automation tools (e.g., Ansible) and monitoring solutions. - Knowledge of security standards and compliance. - Project Management: Knowledgeable in project management methodologies (Agile/Scrum, Waterfall). Ability to manage tasks, deadlines, and resources.- Experience using Jira or similar tools is an asset. - Soft skills: Leadership potential, analytical mindset, excellent organizational skills, ability to work under pressure of the internal customer, and strong communication skills.**Language skills**: - English: Professional proficiency- French: FluentNot a 100% match? No worries! Airbus supports your personal growth with customized development solutions.Take your career to a new level and apply online now!This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.********Company:********Airbus Defence and Space SAS**Employment Type:**Permanent-------Classe Emploi (France): Classe F11**Experience Level:**Entry Level**Job Family:**Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail] Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.