International Program Advisor M/F

EDHEC Business School; Nice; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une grande école de commerce européenne recrute un(e) International Programme Advisor pour un contrat à durée déterminée basé à Nice. Le rôle implique de gérer et qualifier les leads entrants, de préparer les opportunités de conversion et de travailler en collaboration avec les équipes de recrutement et marketing. Une expérience préalable dans un rôle similaire et la maîtrise des outils CRM sont essentielles. La maîtrise de l'anglais et du français est requise.

Qualifications

• Une expérience antérieure dans un rôle similaire (recrutement, admissions, qualification de leads).
• Fluente en français et en anglais pour interagir avec un public mondial.

Responsabilités

• Gérer les leads entrants provenant de différentes sources.
• Qualifier les prospects en fonction des critères d'éligibilité.
• Documenter et structurer les leads dans le CRM.
• Travailler en étroite collaboration avec les équipes de recrutement et de marketing.

Connaissances

Utilisation des outils CRM (idéalement HubSpot)

Capacité à qualifier des prospects

Compétences en communication écrite et orale

Autonomie et compétences organisationnelles

Description du poste

A Few Words About EDHEC

Founded in 1906, EDHEC ranks among the top 15 European Business Schools.

With campuses in Lille, Nice, Paris, London, and Singapore, and more than 90 nationalities represented, EDHEC is a truly international school connected to the business world. With over 46,000 alumni in 125 countries, it trains committed managers capable of meeting the challenges of a changing world.

• Excellence, innovation, and an entrepreneurial spirit are at the heart of EDHEC’s values. The school has developed a unique strategic model based on research that serves society, businesses, and students, embodied notably by EDHEC-Risk Institute and Scientific Beta.
• As a true ideas laboratory, the school is also a pioneer in digital education with EDHEC Online, the first 100% online degree-granting platform.
• These dimensions make EDHEC a place of knowledge, experience, and diversity, dedicated to providing new generations with the keys to navigate a rapidly changing world.

EDHEC in figures:

• 8,600 students in initial training
• 18 degree programs from Bachelor to PhD
• 184 professors and researchers
• 11 centers of expertise

EDHEC Business School is recruiting an International Programme Advisor (M/F).

This is a full-time fixed-term contract (CDD) position based on the Nice campus.

Main tasks

Reporting to the International Recruitment Manager, your main responsibilities will include:

Lead Qualification and Processing

• Handle incoming leads from marketing campaigns, contact forms, profile evaluations, webinars, and other sources.
• Qualify prospects based on program eligibility criteria and assess their level of interest, program fit, and readiness in the buying cycle.
• Prepare and categorize qualified leads to maximize conversion opportunities and facilitate transfer to regional recruiters or admissions teams.
• Maintain clear and professional communication with candidates throughout the qualification process.

Conversion and Handover

• Convert qualified leads into solid opportunities according to standards and KPIs.
• Effectively hand over qualified prospects to regional Recruitment Managers for follow-up and application completion.
• Document and structure leads in the CRM system with all relevant information.

CRM Management and Reporting

• Manage and update the CRM (e.g., HubSpot) to ensure complete traceability of interactions, prospect statuses, and actions taken.
• Contribute to data analysis to optimize qualification approaches and improve business processes.
• Provide regular reports on qualification performance, conversion rates, and observed pipeline trends.

Internal Collaboration

• Work closely with:
• Recruitment teams,
• Marketing and digital campaign teams,
• Other relevant stakeholders.
• Share qualitative market feedback and insights gathered during candidate interactions with operational teams.

Profile

Technical Skills

• Excellent command of CRM tools (ideally HubSpot).
• Proven ability to qualify leads and convert prospects into opportunities.
• Ability to work in a metrics-driven, results-oriented environment.

Interpersonal Skills

• Strong oral and written communication skills with international stakeholders.
• Customer service mindset, empathy, and ability to listen and understand prospect needs.
• Autonomy, organizational skills, and ability to manage a high volume of incoming leads.

Experience

• Previous experience in a similar role (recruitment, admissions, lead qualification, or sales conversion in higher education or Executive Education).
• Experience with international programs, professional audiences, or executive formats is a plus.

Languages

• Fluency in French and English (written and spoken) is essential to interact with a global prospect base.