International Logistics Coordinator

Hubcycle; Avignon; On-site; EUR 38,000 - 43,000; Full time

Benefits offered by this job

Structured onboarding program

Coaching from manager

Cross-functional exposure in a scale‑u

Growth path toward higher roles

Budget: 38–43 k€ gross/year

Job summary

Hubcycle in Avignon, France, seeks an organized Logistics & Coordination professional to manage orders end-to-end from confirmation to invoicing. You will coordinate with Sales, Supply Chain, Quality, Finance and partners globally to ensure on-time delivery at optimal cost, with proper documentation.

You will own the client portfolio, drive process improvements, and ensure data accuracy within Odoo. Fluency in French and English is required; a cross-functional, growth-oriented mindset is

Qualifications

• Master's degree in supply chain, operations or international trade (Tier 1 school or equivalent).
• 1–5 years in logistics, supply chain or project management; internships count.
• PM experience with deadlines and stakeholders.
• Customer focus drives business outcomes; proactive in service.
• Strong written and spoken communication; comfortable with cross-cultural partners.
• Rigour, organization and ability to manage multiple files.
• Analytical mindset; comfortable with numbers and Excel.
• Ownership and composure under pressure.
• Fluency in French and English; third language a plus.

Responsibilities

• Treat each confirmed order as a project from pickup to invoicing.
• Ensure readiness before booking (customer approval, product availability, quality release, documents).
• Track every shipment in real time and mitigate delays.
• Ensure invoicing aligns with delivery milestones and is timely.
• Be the single operational point of contact for clients on status, documents, and incidents.
• Communicate proactively and share status, problems and solutions.
• Coordinate with freight forwarders, customs brokers, carriers, warehouses and suppliers.
• Prepare and check shipping and customs documents; compare quotes for best option.
• Align Sales, Supply & Scheduling, Quality and Finance on orders; use Odoo up-to-date.
• Escalate early when decisions are needed.
• Track KPIs, lead improvement projects, and contribute to HACCP team.
• Reporting structure and collaboration with Logistics, Sales, Quality, Finance.

Skills

Project management

Customer focus

Communication

Analytical mindset

Fluent in English

Education

Master's degree (Bac+5) in supply chain/related field

Tools

Odoo ERP

Excel

Job description

Purpose of the role:

Treat every client order as a project and drive it from confirmation to invoice. Sit at the crossroads of Sales, Supply Chain, Quality, Finance, carriers, suppliers and clients — in France and internationally — and make sure every shipment leaves on time, at the right cost, with the right documents, while the client always knows where it stands.

Impact on the business:

Reliable execution turns a signed order into revenue and a repeat client. This role protects the order‑to‑cash cycle, client satisfaction and margin — and offers a front‑row seat on how an international scale‑up runs.

Top 5 Success Factors

What defines success in this role — month 3: autonomous on standard orders · month 6: owner of a client portfolio · month 12: driving improvements

Run orders end to end — autonomous on standard orders by M3, own a client portfolio by M6, ≥95% on‑time delivery by M12

On‑time delivery rate %, order‑to‑invoice lead time, invoicing accuracy %

Paperwork right first time — 100% of shipping/customs documents checked before booking by M6, no shipment blocked >48h for documents by M9

Documentation accuracy %, customs clearance success rate

Client's single point of contact — proactive status on 100% of shipments by M6, ≥90% of issues resolved or escalated within 24h

Client satisfaction score (≥8/10), issue resolution time, COA compliance rate

One improvement project delivered by M12 — new route or carrier, booking checklist or Odoo workflow, with a measured gain

Project delivered on time, logistics cost per shipment (−10% on scope), savings %

Clean data & compliance — ≥99% Odoo accuracy on own orders, full food safety and trade compliance

Odoo data accuracy %, non‑conformity rate, HACCP audit score

Key Responsibilities

Order Project Management (order-to-invoice)

• Take each confirmed order as a project: plan steps, owners and deadlines from pickup to delivery and invoicing
• Check the order is ready before anything is booked: client go‑ahead, product availability, quality release, documents
• Track every shipment in real time, anticipate delays and fix issues before they reach the client
• Make sure invoicing follows delivery milestones, accurately and on time

Customer Focus

• Be the single operational point of contact for your clients on order status, documents and incidents
• Communicate proactively: share status, problems and solutions before the client has to ask
• Send the Certificate of Analysis (COA) with every single client order delivery
• Turn recurring client feedback into concrete fixes

International Coordination with Partners

• Brief and follow up freight forwarders, customs brokers, carriers, warehouses and suppliers
• Prepare and check shipping and customs documents: commercial invoice, packing list, certificate of origin, phyto and health certificates
• Compare quotes and help choose the best option on cost, lead time and reliability

Internal Coordination

• Align Sales, Supply & Scheduling, Quality and Finance on each order: who does what, by when
• Run short, effective coordination points and keep shared tools (Odoo) up to date
• Escalate early and clearly when a decision is needed

Continuous Improvement

• Track your KPIs and spot what slows orders down or costs too much
• Lead improvement projects: new routes or carriers, checklists, Odoo workflows, process documentation
• Actively contribute as a member of the HACCP Food Fraud and Food Defense team

Profil recherché

Critical Skills and Competencies

• Master's degree (Bac+5) from a Tier 1 business school, engineering school or agronomy / food science school (agro) — supply chain, operations or international trade majors welcome, not required
• 1 to 5 years of experience in logistics, supply chain and/or project management — internships and apprenticeships (alternance) count
• Project management: you have led projects with deadlines, several stakeholders and a deliverable (internship, apprenticeship, gap year, student association)
• Customer focus: you know that client satisfaction drives the business, and you act before being asked
• Communication skills: clear and concise in writing and on the phone, comfortable with partners from different cultures
• Rigour and organisation: you juggle several files at once without losing a detail
• Analytical mindset: at ease with numbers and Excel; you measure before you conclude
• Ownership and composure: you take charge of a problem and see it through, even under pressure
• Fluency in both French and English, written and spoken; a third language is a plus

Deep logistics expertise is a plus, not a must — we will train you on

• Incoterms, customs procedures and international trade documentation
• Freight management (sea, air, road) and working with forwarders and customs brokers
• Odoo ERP and the Hubcycle order-to-invoice process
• Food safety requirements (HACCP) applied to transport and storage

Reporting Structure & Collaboration

Reporting line: Supply Chain Director

This role requires regular and close interaction with:

• Logistics & Coordination Managers — day‑to‑day buddies and escalation
• Sales team — order confirmation and client delivery commitments
• Supply & Scheduling teams — flow coordination and order execution
• Quality team — compliance and non‑conformity management
• Finance team — invoicing accuracy and cash collection
• External freight forwarders, customs brokers, carriers, 3PL warehouses, suppliers and clients

What We Offer

• A structured onboarding: shadowing the Logistics & Coordination team, then a progressive handover of a client portfolio
• Real responsibility from month 3, with a manager who coaches you
• A cross‑functional role with exposure to Sales, Supply Chain, Quality and Finance in an international scale‑up
• A growth path towards Logistics & Coordination Manager or other operations and supply chain roles
• Budget: 38–43 k€ gross/year, depending on profil and experience.