Internal Sales Executive SCC

TD SYNNEX; Chessy; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

TD SYNNEX is seeking a customer-focused Sales Administrator to own the full cycle of sales administration. You will accurately process orders, amend records, and handle customer portals, feeds, and back order management while collaborating with Account Managers and internal teams.

You will demonstrate strong attention to detail, excellent organization and communication skills, and the ability to manage priorities in a fast-paced environment.

Qualifications

• Strong attention to detail.
• Process driven & results orientated.
• Customer focused.
• Excellent organization skills.
• Effective time management and prioritizing skills.
• Numerate.
• Excellent telephone manner.
• Excellent communication skills.
• Excellent customer relations skills.
• SAP R3 (preferable).
• Working knowledge of Word, Excel, Outlook.

Responsabilités

• Ownership of any customer related administration including the use of Portals, customer feeds and back order management
• Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer
• Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
• Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
• Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s

Connaissances

Attention to detail

Process driven & results orientated

Customer focused

Excellent organization skills

Time management

Numerate

Excellent telephone manner

Excellent communication skills

Excellent customer relations skills

Outils

SAP R3

Word

Excel

Outlook

Description du poste

Job Purpose:

Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.

Responsibilities:

• Ownership of any customer related administration including the use of Portals, customer feeds and back order management
• Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer
• Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
• Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
• Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s

Knowledge Skills and Experience

• Strong attention to detail
• Process driven & results orientated
• Customer focused
• Excellent organization skills
• Effective time management and prioritizing skills
• Numerate
• Excellent telephone manner
• Excellent communication skills
• Excellent customer relations skills
• SAP R3 (preferable)
• Working knowledge of Word, Excel, Outlook

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.