Insurance Verification Specialist (LATAM only)

MyVA Support (MyVAS); Auvergne-Rhône-Alpes; Remote; EUR 37,000 - 56,000; Full time

Benefits offered by this job

100% Remote

Weekends OFF

Structured onboarding

Growth opportunities

Productivity bonus

Job summary

MyVA Support (MyVAS) is seeking an Insurance Verification & Authorization Specialist for a 100% remote role. The position targets LATAM-based candidates fluent in Spanish and English, supporting a U.S.-based medical practice.

You will verify eligibility, obtain authorizations, and help ensure smooth patient financial experiences while coordinating with on-site teams as needed. The ideal candidate has at least 1 year of experience in insurance verification, familiarity with CPT codes, and strong

Qualifications

• Minimum 1 year of experience in insurance verification within a medical office.
• Experience with referrals and prior authorization processes.
• Strong knowledge of medical terminology including CPT codes.
• Hands-on experience with insurance portals and verification platforms.
• Excellent attention to detail and ability to meet daily deadlines.
• Ability to learn quickly and work effectively in a fast-paced, remote setting.
• Strong teamwork and professional communication skills, with a customer-service mindset.

Responsibilities

• Perform insurance eligibility and benefits verification for next-day patients across multiple carriers.
• Confirm active coverage and determine patient financial responsibility (copays, deductibles, coinsurance).
• Obtain referrals and prior authorizations from physicians and insurance companies.
• Navigate health plan portals and verification platforms efficiently.
• Collect payments for telehealth visits when applicable.
• Communicate with internal teams to ensure patient readiness and prevent delays.
• Support general administrative duties as needed.
• Collaborate with other verification specialists and on-site staff.

Skills

Insurance verification

Prior authorization

Medical terminology

CPT codes

Insurance portals

Remote collaboration

Customer service

Job description

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

We are seeking an experienced Insurance Verification & Authorization Specialist to support a busy U.S.-based medical practice. This role plays a critical part in daily operations by ensuring next-day patient readiness, accurate insurance verification, timely authorizations, and a smooth patient financial experience.

The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced medical environment while collaborating closely with on-site teams.

Contract: Service Provision- Independant Contractor

Key Responsibilities

• Perform insurance eligibility and benefits verification for next-day patients across multiple carriers
• Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments
• Obtain referrals and prior authorizations from primary care physicians and insurance companies
• Navigate and utilize health plan portals and insurance platforms efficiently
• Collect payments for telehealth visits when applicable
• Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations
• Support general administrative and office-related duties as needed
• Work collaboratively with other insurance verification specialists and on-site staff

Requirements

• Minimum 1 year of experience in insurance verification within a medical office
• Proven experience with referrals and prior authorization processes
• Strong understanding of medical terminology, including CPT codes
• Hands-on experience with insurance portals and verification platforms
• Excellent attention to detail and ability to meet daily deadlines
• Ability to learn quickly and adapt in a fast-paced environment
• Strong teamwork skills and professional communication style
• Customer service–oriented mindset

Preferred Qualifications

• Experience working with Rheumatology practices
• Familiarity with Medicare, Medicare Advantage, and commercial plans
• Bilingual proficiency in English and Spanish
• Previous experience working remotely with U.S.-based medical offices

Benefits

• 100% Remote
• Weekends OFF
• Stable, long-term opportunity with a growing healthcare support company
• Competitive compensation based on experience
• Structured onboarding and ongoing support
• Opportunity for professional growth and increased responsibilities based on performance
• Collaborative and respectful remote work environment
• Productivity bonus of 50 USD (paid in local currency)
• Reliability bonus of 25 USD (paid in local currency)
• Consecutive reliability bonus of 50 USD (paid in local currency)