Inside Sales Representative (Paris, France)

Triwill Group; Paris; Hybride; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Figma, a leading design platform, is seeking an Inside Sales Representative for our Paris hub. You will manage existing customer accounts, drive expansions, and handle renewals while learning our product suite and sales processes.

You will collaborate with Support, Order Management, and Marketing, qualify inbound prospects, and contribute to strategic initiatives as a founding member of the team. Bilingual English/French is required.

Qualifications

• Desire to build a Sales career with progression to senior roles
• Strong technical aptitude and ability to learn new products
• Collaborates across Sales, Support, Billing, and Marketing
• Fluent in English and French

Responsabilités

• Communicate with existing customer accounts via email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound subscription expansions and enterprise upgrades
• Handle inbound billing requests including renewals and payment terms
• Close targeted outbound account renewals
• Qualify and route inbound sales requests
• Partner with Marketing on campaigns to drive expansion and retention

Connaissances

English

French

Sales mindset

Cross-functional

Adaptability

Description du poste

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.

This is a full time role that can be held from our Paris Hub.

What you'll do at Figma:

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
• Manage inbound billing requests (such as processing renewals and changing payment term/method)
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

We’d love to hear from you if you have:

• Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
• Strong technical aptitude with ability to learn new products, processes, and policies as we go
• Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
• Fluent in English and French languages

While it’s not required, it’s an added plus if you also have:

• B2B SaaS experience
• Customer-facing Sales/Support experience

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. (We removed the application encouragement phrase.)

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.