Inside Sales - Courbevoie Agency

CMA CGM; Courbevoie; À distance; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A global shipping and logistics leader in Courbevoie is seeking a commercial team member to manage a remote client portfolio. This role involves acquiring, developing, and retaining customers while promoting CMA CGM products and services. Candidates should hold a relevant postgraduate degree and have at least one year of experience in a similar position, with proficiency in French and English. Join this innovative company committed to sustainability and delivering top-quality services.

Qualifications

• At least one year of experience in a similar position.
• Self-sufficiency and strong organizational skills.
• Rigor, reactivity, and proactivity are essential.

Responsabilités

• Manage a portfolio of repeat clients remotely.
• Prospect new customers and promote CMA CGM products.
• Ensure customer information is updated in CRM tools.

Connaissances

Interpersonal skills

Negotiation skills

Fluency in French

Fluency in English

Organizational skills

Formation

Postgraduate degree in International Trade or Transport/Logistics

Outils

CRM tools

Office tools

Description du poste

Overview

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics and CMA CGM AIR CARGO, the Group innovates to offer customers a complete range of shipping, land, air and logistics solutions.

Committed to the energy transition in shipping and a pioneer in alternative fuels, the Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises by mobilizing shipping and logistics to deliver humanitarian supplies worldwide.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role

ROLE: Within the Agency's commercial team, you are responsible for a remote client portfolio in order to meet the Group's commercial objectives. You are in charge of the acquisition, development, retention and traffic management of these customers, and you sell all the products and services of the CMA CGM Group.

Responsibilities

• Manage a portfolio of repeat clients remotely in a given geographical area and according to a commercial segmentation defined by the Management.
• Regularly organize your customer contacts according to the objectives set by the Sales Department.
• Prospect new customers remotely, develop new traffic, identify market opportunities and monitor them.
• Promote and sell all CMA CGM Group products and services (maritime or other: e-commerce, value-added service (VAS), intermodal, logistics, air, etc.) in compliance with pricing policy.
• Fill in the Customer information in the CRM tool and ensure it is updated.
• Ensure quality of customer segmentation in collaboration with Management.
• Plan commercial actions to achieve objectives defined in the budget.
• Relay customer quotation requests to sales associates and communicate with Customer Service on operational monitoring.
• Provide market information (market, rates, competition, regulation, trends) to lines, trade managers or Sales Department.
• Track client collections in your portfolio in coordination with the financial department.
• Ensure compliance with the company’s Quality, Safety and Security procedures.

Skills and Qualifications

• Postgraduate degree (+4/5 years) in International Trade or Transport/Logistics.
• Ideally at least one year of experience in the same position.
• Good command of IT and Office tools; fluency in French and English.
• Strong interpersonal and negotiation skills to communicate effectively with numerous contacts.
• Self-sufficiency, strong organizational skills, rigor, reactivity and proactivity.

Come along on CMA CGM’s adventure !