Healthcare Process Design & Automation Intern

StartX; Paris; Hybrid; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Ticket restaurants

Wellpass

Job summary

Raidium is seeking an enthusiastic intern to build a scalable support function for its AI-native radiology platform. You will map processes, design a compliant QMS, and develop automations that create and route tickets, with alerts for late responses. The role includes KPI tracking and delivering a production-ready dashboard.

Join the Clinical Solutions team to deploy in hospitals, work with radiologists and IT teams, and contribute to process improvements in a regulated SaMD environment.

Qualifications

• final year student seeking a 6-month end-of-studies internship
• ops/process mindset with comfort in no-code tools and automation
• interest in quality in a regulated SaMD environment
• passionate about healthcare with a positive impact
• fast learner with bias for action and willingness to help on operational tasks
• strong analytical and data-driven mindset
• effective written and spoken English; French language skills
• highly organized and autonomous
• humble and curious with a strong learning appetite
• authorization to work in France

Responsibilities

• Map the current support process and identify failure points
• Design a QMS compliant support process
• Build automations: automated ticket creation, assignment, alerts for late responses
• Ensure no support requests go unanswered and responses meet deadlines
• Set up KPI tracking for support metrics like delays and volumes
• Deliver a documented, QMS compliant process and a KPI dashboard
• Participate in team life and assist with deployments and partner requests
• Collaborate with Clinical Solutions, Product, Software Engineering and Quality teams

Skills

No-code tools

Automation

Process mindset

English communication

French speaker

Data-driven mindset

Autonomy

Education

Final year of engineering or business school

Tools

Notion

Slack workflows

Claude

Job description

Raidium is seeking an enthusiastic intern to build a scalable support function for its AI-native radiology platform. You will map processes, design a compliant QMS, and develop automations that create and route tickets, with alerts for late responses. The role includes KPI tracking and delivering a production-ready dashboard.

Join the Clinical Solutions team to deploy in hospitals, work with radiologists and IT teams, and contribute to process improvements in a regulated SaMD environment.