Guest Experience Lead (GEL) - up to $16/hour!

McDonald's; France; Presencial; EUR 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Free meals

Tuition reimbursement

Flexible schedules

Health insurance

Uniform

Descripción de la vacante

McDonald’s is hiring a Guest Experience Leader. You will greet guests, assist with ordering at counters or kiosks, and help teammates deliver a fast, friendly experience. Maintain high service standards and proactively address guest needs in a busy environment.

We offer competitive wages from $15 to $16 per hour, free meals, growth opportunities, tuition assistance, and flexible schedules to fit your life. Join a team that values service, teamwork, and a positive attitude.

Formación

• Provide friendly greeting and assist guests during ordering.
• Assist guests with using ordering kiosks and answer questions.
• Ensure customers are satisfied and address concerns promptly.
• Collaborate with restaurant team to share feedback and recommendations.

Responsabilidades

• Greet guests and assist during order placement.
• Help customers with self-service kiosks and questions.
• Monitor guest satisfaction and address any issues.
• Communicate feedback to the team and contribute to a positive dining experience.

Conocimientos

Customer service

Communication

Teamwork

Descripción del empleo

Benefits

• Competitive wages based on experience and availability (starting wages vary from $15-$16/hour)
• Paid time off for your birthday!
• Free meals every time you work ($200/month value)
• Additional rewards depending on store performance and your attendance (up to $400/year in gift cards)
• After 1 year, earn up to 5 Paid Time Off (PTO) days
• Free uniform ($30 value)
• National Employee Discount Program gives 30% discount any day at any participating McDonald's in the U.S.
• Tuition Reimbursement up to $2,500 per year
• Flexible Schedules: we will work around YOUR schedule!!
• Health Insurance (subsidized for eligible, full-time employees)
• Annual Wage Review
• Direct deposit or pay card
• Growth opportunities -- All our Supervisors once started as Crew! Grow with us into a Shift Manager, Department Manager, or General Manager with the potential to make $80,000+/year!

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

See a day in the life of a Guest Experience Lead at McDonald's

https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Requirements

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.