Global Solution Design Senior Supervisor

American President Lines; Marseille; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A global logistics firm is seeking a Solution Design Professional in Marseille to support business growth by designing and pricing technical solutions. This role involves analyzing customer needs, coordinating tender responses, and ensuring seamless handover to operations. The ideal candidate will have a university degree in logistics or a related field, at least 3 years of supply chain experience, and excellent analytical and stakeholder management skills. Proficiency in MS Office and fluency in English are also required.

Qualifications

• Minimum of 3 years' experience in Supply Chain Management, Logistics or Transportation.
• Practical experience in transportation, logistics, or warehousing.
• Experience with Project Implementation and customer onboarding.

Responsabilités

• Coordinate responses to 4PL tenders and ensure high-quality submissions.
• Identify client needs and make evidence-based recommendations.
• Collaborate with teams to define solution proposals aligned with client needs.

Connaissances

Analytical skills

Stakeholder management

Presentation skills

MS Excel proficiency

Fluency in English

Formation

University degree in Logistics, Supply Chain Management, or Business Administration

Description du poste

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

The Solution Design Professional at CEVA Lead Logistics is supporting business growth by creating and pricing technical solutions that can be offered to our customers (new or existing) to support their businesses.

This involves analyzing customer RFQs for 4PL and / or LLP business opportunities, understanding customer needs, designing and optimizing logistics processes, and assessing innovation/ automation potential to deliver effective, efficient, competitive, and robust solutions.

The Solution Design Professional is member of the CLL global support team led by the Solution Design Manager, supporting new 4PL business in all CEVA regions.

WHAT ARE YOU GOING TO DO ?

• Coordinate and contribute to building responses to 4PL tenders as assigned by the Solution Design Manager, ensuring timely and high-quality submissions.
• Identify spoken and unspoken needs of the client and other stakeholders, and make evidence-based recommendations on scope, size and financial aspect of the proposed solution.
• Collaborate with Business Development team and the Solution Design Manager to jointly define the main principles of a solution proposal, ensuring alignment with client needs and CEVA Lead Logistics strategy.
• Participate in meetings and workshops with existing or potential customers to identify their needs or present solution proposals and RFQ responses.
• Upon winning new business, ensure a seamless handover to Operations and Project Management, maintaining clear communication and support throughout the implementation.

• Identify capability gaps between customer requirements (e.g. expressed in an RFP / RFQ) and actual process and technical capabilities. Raise gaps with relevant stakeholders (SD Manager, Business Process Excellence, Technology / IT, Operations). Follow and contribute to the development of new solutions to bridge these gaps, in collaboration with Business Development, Technology / IT, Operations and BPE.
• Document newly designed processes and ensure a seamless handover to Operations and Business Process Excellence (BPE)
• Provide clients or internal stakeholders (Business Development, Technology / IT, Operations, BPE and Project Management) with insights in supply chain management, logistics networks, processes, systems, modelling and optimization.
• Analyze the current state of supply chains and support the design of improved solutions that meet client needs.

• Contribute to building a knowledge base within the team of Solution Designers by sharing personal knowledge and learning from others.
• Drive collaboration with other CEVA Products by developing strong relationships with CEVA sector/regional BD teams.
• Enhance knowledge of logistics solutions from CLL, other CEVA products, CMA-CGM, the logistics industry and other industries.
• Develop and maintain CLL knowledge base by documenting/updating case studies and best practices (e.g. supply chain management processes, quantitative supply chain analysis/optimization techniques, supply chain systems, etc.).

WHAT WE ARE LOOKING FOR ?

• University degree in Logistics, Supply Chain Management, Business Administration, or Science/Engineering or comparable work experience
• A minimum of 3 years’ experience in Supply Chain Management, Logistics or Transportation
• Practical and hands-on experience in transportation, logistics or warehousing in a customer facing role
• Experience with Project Implementation and customer onboarding
• Excellent analytical skills with an affinity for numbers and data.
• Excellent stakeholder skills, able to engage and align multiple stakeholders around the same objective.
• Very good formal presentation skills.
• Very good knowledge of MS Office, especially MS Excel and PowerPoint
• Fluency in English (written and spoken) is mandatory
• Experience in 4PL business, Supply Chain consulting or other complex logistics environments

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.