Global Security Operations Director

CMA CGM

France

On-site

EUR 88,000 - 119,000

Full time

5 days ago

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Job summary

CMA CGM Canada is recruiting for an experienced Head of Security Operations to join our Global Cybersecurity team in Montreal. If you have leadership experience in running a cybersecurity Operations team on an international scale, and thrive in a fast-paced environment, we want to hear from you.

The Head of Operations ensures 24/7 performance, stability, and continuity of all Group Security Operations products worldwide.

Qualifications

10+ years in IT operations, cybersecurity operations, or service management leadership roles.
Experience managing multiple Operations Managers and large operational perimeters.
Strong operational governance capabilities.
Excellent knowledge of cybersecurity operations, enterprise IT infrastructures, service continuity frameworks, and incident management.
Strong communication and executive-level escalation/presentation skills.
Proven experience with operations governance, KPIs, budget management, workforce planning, capacity forecasting and operational arbitration.
Comfortable in international, offshore, and 24/7 operational environments.
Fluent in French and English (mandatory).

Responsibilities

Cross-product operational strategy & governance for security operations.
Oversee operational KPIs and budget, ensuring reliability and compliance across products.
Lead OM leadership, coaching on incident management and escalation, and governance enhancements.