Global Director, Hotel Care & Outsourced Operations (Remote)

ORIENT EXPRESS; Issy-les-Moulineaux; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading hospitality and technology company in Issy-les-Moulineaux seeks a Global Support Operations Manager. This role involves implementing global support strategies, managing operations teams, and overseeing vendor relationships. The ideal candidate will have at least 8 years of experience in global support operations and expertise in ITIL. Fluency in both French and English is essential. This position offers flexible working arrangements, including remote work options, and a focus on continuous improvement and training.

Prestations

Flexible work options

Up to €600 for green transportation

Meal vouchers

Qualifications

• Minimum 8 years in global support operations.
• Experience with outsourced support models.
• Strong leadership and people management skills.

Responsabilités

• Implement global support strategies across various centers.
• Manage and develop operations team for performance oversight.
• Govern vendor relationships and contract compliance.

Connaissances

Leadership

Communication skills

Negotiation abilities

Fluency in French

Fluency in English

Formation

8 years in global support operations

Expertise in ITIL

Description du poste

A leading hospitality and technology company in Issy-les-Moulineaux seeks a Global Support Operations Manager. This role involves implementing global support strategies, managing operations teams, and overseeing vendor relationships. The ideal candidate will have at least 8 years of experience in global support operations and expertise in ITIL. Fluency in both French and English is essential. This position offers flexible working arrangements, including remote work options, and a focus on continuous improvement and training.