French-Speaking Support Advisor

Cross Border Talents; Grand Est; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A respected customer experience organization is seeking a French-speaking Customer Support Representative for an on-site role in Lisbon, Portugal. You will assist customers through various channels and ensure high service standards. This full-time position offers competitive salary, meal and rent allowances, and full relocation assistance, including flight reimbursement. Ideal candidates should have native-level French and B2 English, along with a customer-focused mindset and readiness to relocate.

Prestations

Meal allowance

Rent allowance

Private health insurance

Full relocation assistance

Qualifications

• Must be ready to relocate to Lisbon.
• Possess an EU passport or valid Portuguese Residence Card.
• Eagerness to learn and adapt in a customer support environment.

Responsabilités

• Support French-speaking customers via phone, email, and chat.
• Deliver empathetic and clear assistance.
• Work with internal teams to enhance customer satisfaction.

Connaissances

Native-level French (Metropolitan accent)

B2 English proficiency

Customer-focused mindset

Description du poste

🌍 French-Speaking Customer Support Representative – Lisbon, Portugal
Full-time | On-site | Immediate Availability

Looking to grow your career in a city known for its warm climate, safety, and international lifestyle? Lisbon continues to attract professionals from all over Europe thanks to its booming digital sector and high quality of life. This is your chance to join one of the world’s most respected customer experience organizations—recognized for its multicultural teams, strong training culture, and people-first approach.

Your Day-to-Day

• Support French-speaking customers by phone, email, and chat.
• Deliver clear, helpful, and empathetic assistance.
• Ensure each interaction reflects a high standard of service.
• Work closely with internal teams to improve overall customer satisfaction.

What You Bring

• Native-level French (Metropolitan accent).
• B2 English proficiency.
• EU passport or valid Portuguese Residence Card.
• Ready to relocate to Lisbon and available to start soon.
• Customer-focused mindset and eagerness to learn.

What You’ll Receive

• Competitive salary package aligned with Lisbon market.
• Meal allowance and rent allowance.
• Full relocation assistance, including flight reimbursement.
• Private health insurance.
• A diverse, inclusive workplace with real opportunities for internal mobility.

🌟 Start your journey in one of Europe’s most exciting cities—apply today!