French-Speaking Customer Support Pro — Remote Portugal

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading international recruitment firm is looking for a Customer Support Representative fluent in French to join their team. This role involves responding to customer requests, managing support tickets, and conducting outbound calls in a multicultural environment. The position offers a salary of up to 1,000 EUR gross monthly, plus bonuses, and includes relocation support. Working conditions allow for a healthy work-life balance with 40 hours per week and 22 vacation days annually.

Prestations

Relocation support

Accommodation option

22 vacation days

Qualifications

• Fluent in French with strong communication skills.
• Experience in customer support or a related field is advantageous.
• Willing to work in a multicultural environment.

Responsabilités

• Respond to customer requests via multiple channels.
• Handle support tickets for general queries and refunds.
• Conduct outbound calls to promote products and collect feedback.
• Maintain records using CRM tools and achieve performance goals.

Connaissances

French language proficiency

Customer service skills

CRM tools experience

Communication skills

Outils

CRM software

Description du poste

A leading international recruitment firm is looking for a Customer Support Representative fluent in French to join their team. This role involves responding to customer requests, managing support tickets, and conducting outbound calls in a multicultural environment. The position offers a salary of up to 1,000 EUR gross monthly, plus bonuses, and includes relocation support. Working conditions allow for a healthy work-life balance with 40 hours per week and 22 vacation days annually.