French-Speaking Customer Support Agent

WW Talents; Marseille; Sur place; EUR 11 000 - 13 000; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid training

International environment

Résumé du poste

WW Talents in Greece is seeking a French-speaking Customer Support Agent to deliver high-quality service via phone, chat and email from Greece. You will join an international team with rotating shifts, full remote work within Greece, and opportunities to build experience in customer support, sales support, and international operations.

This role includes a relocation package (flight, hotel, airport pickup) and fully paid training, plus career development in a multicultural environment.

Qualifications

• Fluent or native-level French required.
• English at B2 level or higher.
• Excellent communication and interpersonal skills.
• Strong customer service and support mindset.
• Problem-solving and structured approach.

Responsabilités

• Provide professional customer support in French via phone, chat, and email.
• Communicate with customers using inbound channels and resolve inquiries.
• Assist customers with purchasing decisions, orders, deliveries, and returns.
• Handle product-related questions and provide solutions.
• Follow established processes and quality standards to ensure satisfaction.
• Maintain a positive, helpful, and customer-focused approach.
• Escalate issues when necessary and document interactions.

Connaissances

French language

English language

Communication skills

Customer service mindset

Description du poste

Work Remotely from Anywhere in Greece – French Speaking Customer Service Job

Are you looking for a French-speaking job in Greece? Are you fluent in French and interested in building an international career in Customer Support, Customer Service, or Contact Centre operations?

Join an international and multicultural team as a French-Speaking Customer Support Agent and provide high-quality customer service for a leading international company.

This is more than just a French-speaking customer service job.

Enjoy the opportunity to live and work in Greece, experience the Mediterranean lifestyle, and join an international team.

This role is remote only in Greece, working remotely from another country is not possible. Full relocation package is provided.

Job Details

Position: French-Speaking Customer Support Agent / Customer Service Representative
Location: Greece – Athens / Piraeus
Work Model: Remote – Work from Anywhere in Greece
Working Hours: Rotational shifts, 5 days/week, 8 hours/day
Languages: French – Fluent/Native + English B2+
Employment Type: Full-time

Salary & Benefits

• €1,050 gross/month x 14 salaries
• Bonus and/or additional payments, depending on the project
• Fully paid training
• Structured onboarding and dedicated nesting period
• Regular training and refresher sessions
• International and multicultural working environment
• Career development and cross-skilling opportunities
• Opportunities to develop experience in Customer Support, Customer Service, Sales Support, and international operations

Relocation Package – Move to Greece with Full Support

Are you currently living outside Greece and looking for an opportunity to relocate to Greece?

We provide complete relocation support to help you start your new international career smoothly.

The relocation package includes:

• Flight ticket to Greece
• Hotel accommodation
• Airport pickup
• Real estate agency fee covered
• Fully paid training

This opportunity is ideal for French-speaking candidates from Europe looking to live and work in Greece.

Your Responsibilities

As a French-Speaking Customer Support Representative, you will:

• Provide professional customer support in French
• Communicate with customers via inbound phone, chat, and email
• Handle customer service inquiries and product-related questions
• Assist customers with purchasing decisions, orders, deliveries, returns, and cancellations
• Resolve customer issues efficiently while maintaining high customer satisfaction
• Follow established processes, procedures, and quality standards
• Maintain a positive, helpful, and customer-focused approach

Requirements

• Fluent or native-level French language skills
• English B2 level or higher
• Excellent communication and interpersonal skills
• Strong customer service and customer support mindset
• Problem-solving and solution-oriented approach
• Ability to work in a structured and fast-paced international environment